Testing Support Specialist

Chesterfield County Public Schools; Virginia (MN); On-site; USD 49,000 - 84,000; Full time

Job summary

Chesterfield County Public Schools seeks a Division Testing Support Specialist to provide advanced technical and administrative support for testing programs. The role operates independently within established procedures and handles confidential information with sound judgment.

Responsibilities include training staff on test administration, managing testing logistics, and resolving data and alert issues in coordination with the Assessment Office and external partners.

Qualifications

• Knowledge of state testing protocols, administrative operations, and regulatory compliance.
• Data management skills with spreadsheets and testing software.
• Strong written and oral communication, and ability to collaborate across teams.

Responsibilities

• Provide advanced technical assistance and onsite support for test administration.
• Develop training materials and deliver training sessions for staff.
• Manage division-wide testing logistics, including materials and inventory control.
• Resolve test alerts and irregularities in collaboration with the assessment team.
• Coordinate with Assessment Office, Special Education staff, and private providers for testing delivery.
• Respond to inquiries from internal and external stakeholders regarding testing programs.

Skills

Testing protocols knowledge

Data management

Communication skills

Tools

Testing software

Job description

Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply – we would like for you to consider joining us.

General Description

The Division Testing Support Specialist provides advanced technical and administrative support for testing programs in Chesterfield County Public Schools (CCPS). The Specialist works independently within established procedures and standard practices. Tasks performed are outlined in oral and written instructions, and considerable professional judgment and confidentiality are required.

Job Description

Essential Job Functions

• Provides advanced technical assistance, instruction, and onsite support to school staff regarding test administration, troubleshooting, software usage, and compliance with state and local requirements
• Collaborates with the assessment team to develop annual training schedules, create training materials, and deliver training sessions to school personnel
• Assists with the management of division-wide paper testing logistics, including receiving, redistribution, reconciliation, security, and accurate inventory control of secure and non-secure materials
• Works collaboratively with the assessment team to ensure data accuracy, manage user accounts, and facilitate the resolution of test alerts and irregularities
• Serves as the primary liaison between the Assessment Office, Special Education staff, and private placement facilities to order, deliver, and process student tests
• Responds to inquiries from internal and external stakeholders regarding testing programs and schedules
• Provides administrative and general operational support, including maintaining appropriate records, disseminating information as needed, and ordering supplies
• Performs other related duties as assigned

Budgetary Responsibility

This position has no budgetary responsibility.

Report Preparation

Prepares related reports, as requested

Equipment Operation

Position may require the use of computer and presentation technology, general office equipment, and other specific equipment related to testing.

Contacts

This position has frequent contact with all levels within the division, as well as with external entities, including Virginia Department of Education (VDOE) personnel, assessment vendors, and private placement providers.

Work Direction/Supervision

This position does not supervise others, but may provide general guidance on testing procedures, as needed.

Decision Making

This position functions independently within the context of daily activities. Considerable professional judgment and the ability to maintain confidentiality are required.

Formal Policy-Setting Responsibilities

This position does not have any formal policy-setting responsibilities.

Physical Demands

Must have the ability to sit and stand for extended periods of time; exhibit manual dexterity to use a telephone; to enter data into a computer terminal; hear, understand speech and speak in audible tones so that others may understand clearly at normal levels indoors and on the telephone. Specific vision abilities required by this job include depth perception, distance vision and close vision to see and read a computer screen and printed material with or without vision aids. Physical agility to drive, bend, stoop, sit, climb stairs, walk and reach overhead. May be required to lift materials up to 50 pounds.

Work Environment

The employee regularly works in an office environment. The noise level is typically quiet to moderate. Occasional travel to school locations may be required to provide testing-related support. The noise levels will vary based on location.

Knowledge/Skills/Abilities

• Demonstrated knowledge of state testing protocols, administrative operations, and regulatory compliance
• Demonstrated skill in data management, the utilization of spreadsheets, and testing administration software
• Demonstrated ability to communicate effectively, both orally and in writing; to collaborate effectively with cross-functional teams, departmental leadership, and external stakeholders; and to manage workflow effectively and efficiently, with a high attention to quantitative detail and accuracy

Additional Job Requirements

Education, training, or experience sufficient to demonstrate the required knowledge, skills, and abilities

Preferred

Experience with the administration and/or support of required federal and state assessments, such as the Virginia Assessment Program

Applicants considered for employment must successfully complete the following background investigations/tests:

• Federal Bureau of Investigation (FBI) Criminal History Investigation
• State Police Criminal History Investigation
• Child Protective Services (CPS) Investigation
• Tuberculosis Screening/Test

Compensation

$49,478.48 - $84,106.61

Hours Per Day

8

Days Per Year

260

Benefits

Chesterfield County Public Schools offers a wide variety of benefits to employees. Benefit offerings may differ based upon full-time and part-time employee status.

Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.