Testing Intake Assistant PT

ivytech; Indianapolis (IN); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Health & Wellness

Vision care plan

Employee Assistance Program

Educational benefits

Job summary

Ivy Tech Community College is seeking a part-time Testing Coordinator to support statewide testing initiatives and manage applications for CNA and QMA testing in Indiana. Primary duties include processing applications, maintaining records, and supporting exam delivery partnerships.

The role is primarily in-office with occasional work-from-home opportunities and requires strong organizational and communication skills. Experience with Microsoft Office, Teams, Google Docs, and Zoom is preferred.

Qualifications

• High School diploma or GED required; Associate degree preferred.
• Experience with general document processing and managing complex schedules.
• Strong organizational skills and ability to manage multiple tasks.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office; comfortable with Teams, Google Docs and Zoom.

Responsibilities

• Monitor incoming applications, validate applications, maintain records and update status.
• Coordinate and document candidate calls/emails regarding applications and inquiries.
• Coordinate application and testing fee payments and related documentation.
• Collaborate with campus testing centers on candidate approvals for testing.
• Coordinate with training programs on group scheduling events.
• Maintain confidentiality of data and related transactions.
• Maintain testing and candidate files and perform data entry and reporting.
• Enter data into testing databases and generate general reports; upload data to IDOH and clients.
• In-office role with occasional work-from-home opportunities.

Skills

Organizational skills

Communication skills

Customer service

Education

High School diploma/GED

Associate degree preferred

Tools

Microsoft Office Suite

Microsoft Teams

Google Docs

Zoom

Job description

GENERAL PURPOSE AND SCOPE OF THE POSITION

This part-time position supports the management of statewide testing initiatives, including but not limited to Certified Nursing Assistant (CNA) and Qualified Medication Aide (QMA) testing for the Indiana Department of Health (IDOH). Primary responsibilities include application and document processing, along with supporting Ivy Tech's exam delivery partnerships with other state agencies.

MAJOR RESPONSIBILITIES

• Ensures thorough monitoring of incoming applications, application validation, record keeping, and overall application status.
• Coordinate and document all test candidate calls/emails to the office in regard to application status and general inquiries
• Coordinates application and testing fee payments,
• Coordination with campus testing centers on candidate approvals for testing.
• Coordination with training programs on group scheduling events
• Ensure the confidentiality of secure data and associated transactions.
• Responsible for maintenance of testing and test candidate files.
• Assist in processing, data entry, and validation of all related paperwork for testing in the timeframe expected by related testing clients.
• Responsible for data input into testing databases, including test result entry, and associated general reporting.
• Responsible for data uploads to IDOH and other clients.

This position is primarily in-office, with some opportunity for work from home on occasion.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Testing Coordinator

SUPERVISION GIVEN: None

HOURLY RATE: $18 per hour

AVERAGE WORK HOURS: 25 hours per week

EDUCATION AND EXPERIENCE

• High School diploma/GED required. Associate degree preferred.
• Knowledge of general document processing and experience managing complex schedules is required.
• Strong organizational skills, ability to manage multiple tasks and coordinate large volume of work at one time.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office Suite and ability to learn new software. Use of Microsoft Teams, Google documents and Zoom is required.
• This position may require in-state travel.
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

These benefits include

• Health & Wellness
• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Financial & Retirement Benefits
• All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
• Educational Benefits
• Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits .

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.