Testing Center Proctor

Utah State University; Tooele (UT); On-site; USD 17,000 - 21,000; Part time

Job summary

Utah State University seeks part-time Testing Center Proctors for the Tooele campus. You will administer exams, greet and assist students, proctor confidentially, and handle scheduling and check-in duties. Hours are 10 AM–8 PM, Monday to Thursday, with varying weekly needs.

The role emphasizes excellent customer service, strong communication, and ability to work in a team while maintaining integrity and confidentiality. Background check required.

Qualifications

• Must be at least 18 years old and provide excellent customer service in person and over the phone.
• Strong written and verbal communication with professionalism and confidentiality.
• Basic computer skills including data entry, Word, Excel, Outlook and internet applications.

Responsibilities

• Provide testing services to students, instructors, staff and community with confidentiality.
• Greet visitors, answer phones, respond to emails, and schedule exam appointments.
• Check testers in, enter passwords and proctor exams while maintaining a distraction-free environment.
• Open or close the office as needed and communicate with stakeholders.
• Assist with materials, upload documents, and handle third-party exams as assigned.

Skills

Customer service

Data entry

Word processing

Excel

Outlook

Verbal communication

Written communication

Professionalism

Confidentiality

Tools

MATS

Banner

Canvas

Box

Job description

Overview

Proctors work under the direction of the Testing Center Coordinator as a part of Student Services. Testing Center Proctors administer USU exams as well as other universities and testing agencies, implementing testing standards with confidentiality and integrity.

This is a part-time, non-benefited position (16 - 26 hours a week), located at the USU – Tooele Statewide Campus (1021 W Vine St. Tooele, UT 84074). Applicant must be available and willing to work between the hours of 10AM and 8 PM, Monday through Thursday. Hours will vary depending on semester needs.

Responsibilities

• Provide students, instructors, staff and community with excellent testing services
  • Confidently greet all who enter our office
  • Promptly answer phones, supplying useful information
  • Professionally respond to emails
  • Schedule exam appointments
  • Check in testers
  • Enter passwords
  • Maintain testing confidentiality at all times
  • Actively proctor exams taking place in the testing center
• Work as a team member to provide prompt, distraction-free services
• Accept proctoring payments according to USU provided training
• Prepare in-class items as needed from Materials and Testing Services (MATS) (rcde.usu.edu)
• Submit paper items (upload to Box)
• Diligently communicate with all USU Tooele campus stakeholders via communication platforms and emails
• Certify for third-party exams as assigned by coordinator
• Depending on your shift, you may be responsible for the opening or closing procedures for our office in addition to your assigned work tasks

Qualifications

Minimum Qualifications

• Must be at least 18 years of age
• Demonstrated outstanding customer services skills in person and on the phone
• Demonstrated fundamental computer skills (data entry, Word, Excel, Outlook and Internet applications)
• Demonstrated exceptional communication skills (verbal and written) and maintain professionalism and confidentiality

Preferred Qualifications

• Experience with university policy, procedures, and software (e.g. MATS, Banner, Canvas) preferred
• Experience with FERPA and confidential record keeping
• Familiar with processing financial transactions

Knowledge, Skills, and Abilities

• Strong organizational and time management skills
• Perform duties with integrity
• Work independently and as a member of a team
• Able to multitask when office is busy
• Willingness to undertake necessary training

Job offer is contingent upon the successful completion of a background check.

Advertised Salary

$13.00/hour

ADA

Continuous Functional Requirements (25% - 75% time): Use of fingers (e.g. typing), extended sitting, computer use, conduct business face to face and by phone, routine visual requirements (e.g. reading with attention to detains; seeing activities near and far, routing hearing ability.

Continuous Environmental Factors (90%+ time): Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.

ADA Cognitive Requirements: Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Deal with problems involving a few concrete variables in or from standardized situations.

ADA Math Requirements: Perform simple addition and subtraction, reading and copying of figures, or counting and recording.

ADA Communication Requirements - Speech: Expression of a level to communicate verbally with students, instructors, USU staff, community members and testing agencies to obtain and provide basic information. Able to communicate by telephone. Capable of explaining routine polices and of properly referring more complex cases.

ADA Comm Requirements - Comprehension: Comprehension and expression of a level to record fairly uncomplicated information frequently such as appointment scheduling, data entry, logging entries, drafting and responding to email and phone messages.

ADA Travel Requirements: No travel required.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person atlocations throughout the state.Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, officially joining on July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025–26, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who willchampion excellence in education, research, discovery, outreach, and service.We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful.Forbes recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.

The university provides aDual Career Assistance Programto support careers for partners who are also seeking employment.Additionally,USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at [phone] [e-mail].

*updated 07/2026

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Civil Rights & Title IX Office

Old Main Room 405

1475 Old Main Hill, Logan UT 84322

[e-mail]

[phone]

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| [e-mail]

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 | [e-mail]

*updated 08/2026