Testing Administrator, Part-Time - Northwest Florida State College

Northwest Florida State College; Florida; Presencial; USD 20 000 - 29 000; Tempo parcial

Resumo da oferta

Northwest Florida State College is seeking a part-time Testing Administrator to support its testing centers, primarily at the South Walton Campus. You will proctor and oversee exams, manage scheduling systems, and coordinate with internal and external partners to ensure accurate records and timely communication.

The role emphasizes customer service, accuracy, and security of testing materials, with responsibilities spanning on-site and remote proctoring support as needed.

Qualificações

• Bachelor's degree required.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience in postsecondary education or testing protocol preferred.
• Ability to interact positively with students and faculty.
• Strong written and oral communication skills.
• Good interpersonal and organizational abilities.

Responsabilidades

• Know tests offered at NWFSC testing centers (e.g., PERT, ACCUPLACER, CLEP, TEAS, Prometric).
• Proctor exams after training/certification is complete.
• Manage online and in-person test scheduling platforms.
• Correspond with stakeholders about testing appointments.
• Coordinate third-party testing efforts within the service area.
• Outreach to strengthen testing opportunities and participation.
• Respond to inquiries by phone, email, or walk-ins about examinations.
• Verify testing appointments and proper ID documentation.
• Maintain security of testing materials and assist with remote proctoring as needed.
• Enter scores into Banner or other databases accurately.
• Provide basic support and exceptional customer service to students of all abilities.
• Assist Testing and Accommodations leadership as needed.
• Maintain inventory of office and testing supplies.

Conhecimentos

MS Office proficiency

Customer service

Written & verbal communication

Interpersonal skills

Organizational skills

Formação académica

Bachelor's Degree

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

In over 50 years of service, Northwest Florida State College has earned a reputation for educational excellence and community involvement. As part of Florida's public system of 28 state and community colleges, NWFSC offers bachelor's degree programs, associate degrees, and certificates.

Job Description:

The Testing Administrator position is directly accountable to the Associate Director of Testing and Accommodations for the following duties and responsibilities. This position will primarily carry out duties at the South Walton Campus and will require cooperation with other college locations as needed to promote student success.

The individual filling this position is expected to play a positive role in helping the College change as necessary to effectively carry out its mission.

• Possess and demonstrate thorough knowledge of all tests offered at all NWFSC testing centers to include, but not limited to PERT, CLEP, FCLE, ACCUPLACER, HESI, NCCER, TEAS, FAA, Prometric, CPT, DSST, CLM, PearsonVue and any other certifications partners.
• Proctor above stated exams once proctor training and certification is complete.
• Responsible for all administration duties pertaining to the online and in person test scheduling platforms.
• Promptly correspond with all parties involved in a testing appointment, internal and external.
• Coordinate all third-party testing efforts to include cohort testing within the service area.
• Actively participate in outreach to strengthen testing opportunities within the service area.
• Respond to walk-in, telephone, and email inquiries for information on examinations and certification offerings.
• Oversee the verification of all testing appointments to include proper identification being provided by the tester.
• Maintain security of all testing materials within the Testing Center and assist with proctoring remote exams from other institutions as needed.
• Enter test scores promptly and accurately into Banner or other databases for preservation of the student record.
• Provide basic support and exceptional customer service to students of all ability levels.
• Professionally extend assistance in any area as needed.
• File all testing registration forms and score report information in a timely manner.
• Provide support to Testing and Accommodations leadership as needed.
• Maintain an adequate inventory of office and education materials forms and supplies used by the Testing Center.
• Ability to effectively communicate with staff, students, and vendors.
• Perform all other duties as may be assigned.

Requirements:

• Bachelor's Degree required.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required
• Experience in postsecondary education to include familiarity with testing protocol preferred.
• Ability to deal with the public, including students and faculty in a positive and effective manner.
• Demonstrated excellence in written and oral communication.
• Strong interpersonal and organizational skills.

Additional Information:

Classification: Part-Time

Grant Funded: N

Rate of Pay: $18.00 per hour

Hours: Up to 29 hours per week

Location:South Walton Campus

FLSA Status: Non-Exempt

*The maximum allowable size for uploading documents is10 MB. Documents exceeding10 MB must be scanned at a lower resolution or divided into separate pages to reduce file size.

If you are disabled and need accommodations in order to participate in the application/selection process, please notify Human Resources before the specified closeout date. In accordance with the Americans with Disabilities Act, NWFSC strictly prohibits the discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms and conditions of employment. Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace. All qualified persons will be considered on an equal basis. Any applicant's grievance should be addressed to the Human Resources Executive Director. Northwest Florida State College does not discriminate based on age, color, ethnicity, race, national origin, disability, marital status, pregnancy, religion, genetic information, sex, or any other legally protected classification in its employment practices or its educational programs or activities. For more information, please visit nwfsc.edu/nondiscrimination. Por favor llame a la Oficina de Admisiones de Northwest Florida State College al 850-678-5111 para obtener materiales de la Universidad en Español.