Test Operations Specialist

Rivian; Wittmann (AZ); On-site; USD 92,611,000 - 102,897,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Life insurance

Medical insurance

Dental insurance

Vision insurance

Short-term disability insurance

Long-term disability insurance

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian in Wittmann, AZ seeks a Test Operations Specialist to support the Test & Development Workshop and Engineering teams. You’ll anticipate testing needs, advise on resource allocation, and drive proactive planning and execution with stakeholders.

Responsibilities include planning, forecasting, inventory support, and documenting work; travel up to 20% may be required. EV experience and strong technical background are highly valued.

Qualifications

• 3+ years of technical experience in the automotive industry; EV experience is a plus.
• 2+ years in a service advisor, dispatch, or lead role.
• Experience in a R&D or startup position is a plus.
• Strong automotive mechanical understanding.
• Familiarity with work management systems and custom spreadsheets.
• Experience with Atlassian, G-Suite, and Microsoft 365 is a plus.
• Ability to read safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to write professional reports and correspondence.
• Ability to speak effectively before groups of stakeholders or employees.

Responsibilities

• Support the Test and Development operations team with task planning, workload management, facility organization, and parts procurement/inventory support.
• Support workshop management with project forecasting and resource planning.
• Responsible for program deliverables status.
• Organize necessary supplies and parts based on workload and workshop infrastructure projects.
• Maintain communication with workshop manager, operations team, and stakeholders.
• Document work performed and facility needs per requirements.
• Maintain inventory lists and maintenance schedules of tools and equipment.
• Provide feedback on workshop procedures and support improvements.
• Build and maintain cross-organizational connections to complete tasks.
• Create and manage timelines for larger projects.
• Perform other duties as assigned; travel up to 20%.

Skills

Automotive experience

Service/Dispatch

R&D/startup experience

Mechanical understanding

Work management systems

Spreadsheets

Atlassian

G-Suite

Microsoft 365

Technical communication

Problem solving

High-pressure communication

Valid driver’s license

Tools

Atlassian

G-Suite

Microsoft 365

Job description

About Rivian

Rivianis on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

The Test Operations Specialist, will support the Test & Development Workshop and Engineering Teams. This role works directly with various engineering teams to understand upcoming testing needs in order to advise on resource support, availability and allocation. Requires high-level ability to proactively plan, execute and collaborate with invested stakeholders.

Responsibilities

• Support the Test and Development operations team with task planning, workload management, facility organization, and parts procurement/inventory support.
• Support workshop management with project forecasting and resource planning.
• Responsible for program deliverables status.
• Organize necessary supplies and parts based on workload and workshop infrastructure projects
• Maintain a high level of communication with workshop manager, operations team members, other test and development locations, and workshop stakeholders
• Assist in documenting all work performed as well as facility needs per EHS and project-based requirements
• Maintaining inventory lists and maintenance schedules of tools and equipment
• Provide feedback on current workshop procedures and support adjustments and improvements
• Build and maintain a network of connections across the organization to achieve tasks effectively
• Creating and managing timelines for larger projects
• Perform other duties as assigned, requested and needed
• Potential to travel 20%

Qualifications

• 3+ years of technical experience in the automotive industry; EV experience is a plus.
• 2+ years of experience in a service advisor, dispatch, or lead role
• Experience in a R&D or startup position is a plus
• Strong automotive mechanical understanding
• Strong familiarity with work management systems and custom spreadsheets
• Atlassian, G-Suite, Microsoft 360 experience a plus
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to write professional reports and correspondence.
• Ability to speak effectively before groups of stakeholders or employees within the organization.
• Ability to solve problems and deal with ambiguity in situations with limited standardization.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to communicate/operate in a high-pressure environment.
• Minimum age of 21
• No driving related suspensions or revocation of Driver License (within a 3-5 year period)
• No drug or alcohol related driving incidents in the last 3 years
• No more than 1 serious moving violation in the last 3 years
• Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle
• Will be subject to continuous Motor Vehicle Record (MVR) monitoring

Pay Disclosure

The Hourly pay range for this role is $32.32 - $35.91 for Arizona based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus and equity awards.

• We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [e-mail].

Candidate Data Privacy and Technology

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role.

AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.

Please note that we are currently not accepting applications from third party application services.