Test Manager

Bank of America; Atlanta (GA); On-site; USD 100,000 - 161,000; Full time

Job summary

Bank of America is seeking a responsible individual to oversee testing in a collaborative environment. This role involves managing test processes, ensuring compliance with regulations, and leading teams with a focus on quality outcomes and continual improvement. Candidates should be well-versed in business analytics and demonstrate strategic problem-solving skills.

Qualifications

• High level of intellectual curiosity.
• Strong written, verbal, presentation skills.
• Ability to manage teams and deliver quality work on time.

Responsibilities

• Oversees test development, execution, and results dissemination.
• Builds relationships with stakeholders and influences key decisions.
• Detects and resolves organizational weaknesses.

Skills

Business Analytics

Strategic Thinking

Data Visualization

Process Management

External Resource Management

Scenario Planning and Analysis

Business Process Analysis

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for overseeing a testing portfolio and all aspects of the testing life cycle. Key responsibilities include managing test development, test execution, and results aggregation/dissemination. Job expectations include collaborating with front line unit and control function process owners to understand processes, identify risks to successful execution, and prioritize/plan for the development of methodologies to evaluate the effectiveness of processes and controls, and adherence to applicable laws/rules/regulations, policies, and procedures.

Responsibilities:

• Builds relationships and effectively influences key stakeholders

• Detects and remediates organizational and process weaknesses and deficiencies

• Maintains ownership and accountability for delivering quality work and completes work in a time sensitive and efficient manner

• Cultivates talent, recruits, trains and retains diverse teams

• Applies quantitative methods such as modeling, data analytics, machine learning, and statistics to develop business solutions

• Applies knowledge of financial services industry and related regulations

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company O&I goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Business Analytics

• Business Intelligence

• External Resource Management

• Scenario Planning and Analysis

• Strategy Planning and Development

• Pipeline Management

• Process Design

• Strategic Thinking

• Workforce Analytics

• Workforce Planning

• Business Case Analysis

• Business Process Analysis

• Data Visualization

• Issue Management

• Process Management

Required Qualifications:

• High level of intellectual curiosity

• Experienced in regulations

• Ability to build relationships and effectively influence key stakeholders

• Adept at detecting and remediating organizational / process weaknesses and deficiencies

• Feels ownership and accountability for delivering high quality work, able to balance multiple priorities and meet strict deadlines

• Strong written, verbal, presentation creation and delivery skills

• Well organized with attention to detail

• Cultivates talent, able to recruit, train and retain teams with diverse backgrounds

• Ability to manage teams to deliver high quality work in a timely manner

• Willing to challenge the status quo and with a track record of driving change

• Strategic and critical thinking and willingness to delve into the details of both existing and new testing methodologies to ensure they are fit for purpose

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540) Pay and benefits information Pay range $100,000.00 - $161,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.