Test Lead Support Manager

RICEFW Technologies Inc; Lansing (MI); On-site; USD 110,000 - 150,000; Full time

Job summary

RICEFW Technologies Inc is seeking a Test Lead Support Manager to drive QA efforts across eligibility and child support systems, with emphasis on automation and Agile testing. The role includes test strategy, planning, and hands-on leadership of testing teams.

The ideal candidate has 6–8 years of QA/testing experience, 5+ years leading test automation, and familiarity with Selenium, Playwright, Cypress, and Postman.

Qualifications

• 6-8 years of QA/testing experience.
• Preference for experience in eligibility systems and child support systems in public-sector environments.
• 5+ years leading test automation and Agile testing teams.

Responsibilities

• Verify that system changes are properly tested across all functionality and integration points.
• Provide expert guidance on testing methods, techniques, tools, and SDLC approaches.
• Provide oversight of test-script automation.
• Coordinate testing activities within and across multiple groups.
• Coordinate end-user testing, performance testing, and smoke testing.

Tools

Selenium

Playwright

Cypress

Postman

Java

Python

C#

JavaScript / TypeScript

GitLab

Job description

Test Lead Support Manager Required Experience

• 6 8 years of QA/testing experience.
• Preference for experience in:
  • Eligibility systems
  • Child Support systems
  • Comparable public-sector environments
• 5+ years leading test automation and Agile testing teams.

Key Technical Skills

• Test Strategy & Planning
• SQL
• SIT
• UAT
• Regression Testing
• Selenium
• Playwright
• Cypress
• Postman
• Java
• Python
• C#
• JavaScript / TypeScript
• CI/CD
• DevOps
• GitLab
• Manual Testing
• Automated Testing

Responsibilities

• Verify that system changes are properly tested across all functionality and integration points.
• Provide expert guidance on:
  • Testing methods
  • Testing techniques
  • Testing tools
  • Testing approaches throughout the SDLC
• Provide oversight of test-script automation.
• Coordinate testing activities within and across multiple groups.
• Coordinate:
  • End-user testing
  • Performance testing
  • Smoke testing