Test Engineer, Amazon Devices Reverse Logistics

Amazon; Lexington (KY); On-site; USD 105,600 - 157,300; Full time

Job summary

Amazon Lab126 is seeking a Test Engineer to design, develop, and implement test solutions that support diagnostics, screening, repair verification, and refurbishment quality assurance for Amazon Devices. You will be hands-on — writing test scripts, building fixtures, analyzing failure data, and driving design improvements.

You will work cross-functionally with product design, service engineering, operations, and software teams to ensure repaired and refurbished devices meet quality standards

Qualifications

• 3+ years of consumer electronics experience.
• Experience troubleshooting hardware, or debugging large-scale systems.
• Clear, concise communication with leadership, stakeholders, and cross-functional teams.
• Strong analytical skills with attention to detail.

Responsibilities

• Design, develop, and validate end-to-end test sequences for customer return screening, repair verification, and refurbishment quality assurance.
• Write and maintain automated test scripts and diagnostic software for Amazon Device products.
• Create and maintain test coverage documents (TCDs) for NPI and sustaining programs.
• Design, build, and deploy test fixtures, jigs, and diagnostic tooling to support testing.
• Execute hands-on testing, root cause analysis, and failure characterization.
• Debug and troubleshoot test fixture issues to minimize downtime at repair sites.
• Own test readiness deliverables for new product introductions within Reverse Logistics.

Skills

Troubleshooting

Cross-functional communication

Analytical thinking

Hardware debugging

Tools

Linux

Networking protocols

Scripting/coding

Job description

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced ground‑breaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

We are seeking a Test Engineer to design, develop, and implement test solutions that support diagnostics, screening, repair verification, and refurbishment quality assurance for Amazon Devices. You will be hands‑on — writing test scripts, building fixtures, analyzing failure data, and driving design improvements. You will work cross‑functionally with product design, service engineering, operations, and software teams to ensure repaired and refurbished devices meet quality standards before re-entering the customer ecosystem.

Key Job Responsibilities

• Design, develop, and validate end‑to‑end test sequences for customer return screening, repair verification, and refurbishment quality assurance
• Write and maintain automated test scripts and diagnostic software for Amazon Device products
• Create and maintain test coverage documents (TCDs) for NPI and sustaining programs
• Design, build, and deploy test fixtures, jigs, and diagnostic tooling to support testing
• Execute hands‑on testing, root cause analysis, and failure characterization
• Debug and troubleshoot test fixture issues to minimize downtime at repair sites
• Own test readiness deliverables for new product introductions within Reverse Logistics

About the Team

Amazon Device Reverse Logistics’ (ADRL) vision is to power the circular economy by giving consumer electronic products another chance to be loved. The ADRL mission is to delight consumer electronic customers worldwide by offering an Original Equipment Manufacturer (OEM) return experience that delivers maximum margin recovery through flexible and world‑class products and services.

Basic Qualifications

• 3+ years of consumer electronics experience
• Experience with general troubleshooting/debugging of hardware, or experience debugging, profiling, and implementing best software engineering practices in large‑scale systems
• Experience communicating clearly and concisely with leadership, stakeholders, and cross‑functional teams
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities

Preferred Qualifications

• Experience in technical support, or experience in Linux and Networking protocols and experience in networking administration and troubleshooting
• Experience scripting or coding
• Experience in operational excellence, continuous improvement, or process improvement roles
• Experience working with and managing third party vendors

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, KY, Lexington - 105,600.00 - 157,300.00 USD annually