Test Center Operations Assistant Supervisor

New York State Department of Civil Service; Buffalo (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

New York State Department of Civil Service is seeking an Assistant Test Center Supervisor in Buffalo to aid the Test Center Supervisor in managing test administration at a test site. The role supports facility setup, staff and candidate assistance, and secure handling of test materials.

Applicants should have a high school diploma or GED, plus 2 years in customer service and 1 year in supervision, with the ability to work with a diverse population under pressure.

Qualifications

• High School Diploma or GED required.
• Two years of customer service experience and one year of supervisory experience.
• Ability to work with a diverse population under stressful conditions.

Responsibilities

• Understanding and complying with all examination guidelines.
• Assisting the Test Center Supervisor with facility and room set‑up.
• Providing assistance to test site staff and candidates.
• Ensuring that candidates are provided with appropriate instructions, answer sheets, and associated test materials, as well as a conducive test environment.
• Assisting the Test Center Supervisor with the receipt, distribution, and return of test material in a secure manner.
• Travel will be required throughout the School Districts.

Skills

Customer service

Supervisory experience

Education

High School Diploma or GED

Job description

New York State Department of Civil Service is seeking an Assistant Test Center Supervisor in Buffalo to aid the Test Center Supervisor in managing test administration at a test site. The role supports facility setup, staff and candidate assistance, and secure handling of test materials.

Applicants should have a high school diploma or GED, plus 2 years in customer service and 1 year in supervision, with the ability to work with a diverse population under pressure.