Test Center Administrator/Proctor - Part Time

PSI Services LLC; Wilmington (NC); On-site; USD 20,664 - 24,796; Part time

Job summary

PSI Services LLC is seeking a part-time Test Center Administrator/Proctor in Wilmington, NC to join our examination team. You will welcome test takers, verify IDs, set up workstations, and supervise exams with a focus on security and a smooth testing experience.

The role offers training, requires US citizenship, and involves light housekeeping and IT coordination as needed. Strong communication and calmness under pressure are essential for success.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments to fix technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Test Center Administrator/Proctor - Part Time

Job Category: TCA/Rater

Requisition Number: TESTC002092

• Posted : July 21, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Wilmington, NC 28405, USA

Description

PSI is the leader in the assessment industry and has been in business for over 75 years! PSI provides license and certification exams for state and federal agencies, as well as assessments, for public and private companies.

Title: Test Center Administrator (TCA)

Location: 311 Judges Road, Suite 8D, Wilmington, NC 28405

Wage: $15.30/hr.

Schedule:

About PSI

Join PSI – A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

Welcome test takers and explain testing procedures clearly.
Verify IDs and maintain strict exam security protocols.
Set up workstations and troubleshoot technical issues with internal teams.
Supervise exams and ensure compliance with PSI policies.
Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

High school diploma or equivalent.
US citizenship is required.
Customer service experience preferred (training provided).
Strong communication skills and attention to detail.
Ability to remain calm under pressure and handle sensitive situations.
Basic computer skills; Microsoft Office experience is a plus.
Physical ability to stand/walk for up to 40% of your shift.
Commitment to exam security and compliance.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose.

#CH

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.