Test Center Administrator/Proctor- Part Time

PSI Services LLC; San Diego (CA); Hybrid; USD 25,000 - 36,000; Part time

Job summary

PSI Services LLC is hiring a Test Center Administrator/Proctor on a part-time, on-site basis in San Diego. The role supports fair and secure assessments, with training provided and a focus on accuracy, customer service, and a calm testing environment.

Key duties include welcoming test takers, verifying IDs, setting up workstations, supervising exams, and assisting with accessibility needs. Strong communication and attention to detail are essential, with a high school diploma required.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication skills

Attention to detail

Calm under pressure

Basic computer skills

Education

High school diploma

Tools

Microsoft Office

Job description

Test Center Administrator/Proctor- Part Time

Job Category: TCA/Rater

• Part-Time
• On-site

Locations

Showing 1 location

Description

Title: Test Center Administrator (TCA)
Location: 8620 Spectrum Center Blvd. Suite 301B, 3rd floor San Diego, CA 92123
Wage: $22/hour
Hours: PartTime

Schedule: Monday and Friday: 7:30am - 4:00pm, 2nd Tuesday/month: 7:30am - 3:00pm, 1st Saturday/month: 7:30am - 4:00pm

About PSI

Join PSI – A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose. If you’re ready to join a company that invests in your future, apply today!

#CB

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.