Exam Security Administrator/Proctor- Part Time

PSI Services LLC; Raleigh (NC); On-site; USD 21,000 - 25,000; Part time

Job summary

PSI Services LLC in Raleigh, NC is seeking a part-time Test Center Administrator (Exam Proctor) to maintain exam integrity and deliver a smooth testing experience for every candidate. US citizenship is required.

This entry-level role includes training and requires strong customer service, clear communication, and meticulous attention to detail while upholding PSI security policies and accessibility support for test takers.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred; training provided.
• Strong communication and attention to detail.
• Ability to stay calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping.
• Troubleshoot with IT to fix center issues.
• Provide support for accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Basic computer skills

MS Office

Education

High school diploma or equivalent

Job description

Exam Security Administrator/Proctor- Part Time

Job Category: TCA/Rater

Requisition Number: EXAMS002164

• Posted : August 25, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Description

Title: Test Center Administrator (TCA)

Location:5711 Six Forks Road, Suite 208, Raleigh NC 27609

Wage: $15.30/hour

Hours: PartTime

Schedule:Tuesday & Thursday 11a - 7pm, Wednesday 11a - 3pm, 2nd and 4th Saturday 8a - 3pm

About PSI

Join PSI – A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose.

#CH

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.