Test Center Administrator/Proctor-Part Time

PSI Services LLC; West Hartford (CT); On-site; USD 19,252 - 27,420; Part time

Job summary

A leading global testing solutions provider is seeking a part-time Test Center Administrator in West Hartford, CT. Candidates will ensure exam integrity and provide a smooth testing experience for all test takers. This entry-level role requires a high school diploma, US citizenship, and strong communication skills. The job involves welcoming candidates, verifying IDs, and maintaining security protocols while providing customer service. A commitment to exam security and compliance is essential for this position.

Qualifications

• High school diploma or equivalent required.
• US citizenship is required.
• Customer service experience preferred; training provided.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up and troubleshoot workstations with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping.
• Provide support for test takers with accessibility needs.

Skills

Customer service experience

Strong communication skills

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Job Title: Test Center Administrator/Proctor-Part Time

Job Category: TCA/Rater

Requisition Number: TESTC001817

Location: West Hartford, CT 06107, USA

Details

Posted: January 29, 2026

Part-Time • On-site

Description

Title: Test Center Administrator (TCA) Part-Time

Location: 1245 Farmington Ave, Suite 203, West Hartford, CT 06107

Wage: $16.94/hr

Schedule: Part Time: Monday through Thursday 3pm-9pm

About PSI

Join PSI – A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose. If you’re ready to join a company that invests in your future, apply today!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.