Test and Code Compliance Coordinator

Kone México; Town of Florida (NY); Hybrid; USD 55,000 - 72,000; Full time

Benefits offered by this job

Medical, Prescription, Dental and Vis

Health Insurance

401K Employer Match

Well-being Program

Paid Time Off

Parental Leave

Life Insurance

Job summary

KONE is seeking a Test & Code Compliance Coordinator for the Americas, based at the Miami, FL branch. The role will manage local and district testing scheduling, interfacing with Supervisors, customers, and regulatory bodies, to ensure timely inspections and compliance.

The position starts with 100% in-office training, transitioning to a hybrid schedule. You will bring 2+ years of customer service experience, proficiency in MS Word and Excel, and a high school education or equivalent.

Qualifications

• 2+ years of customer service experience.
• High School education or equivalent.
• Proficient in MS Word and Excel.

Responsibilities

• Schedule and coordinate with Service/Repair Supervisors and Repair Operations Specialist in scheduling of other planned repairs to support efficiency in managing technician and crew schedules.
• Work with Branch Staffs on expectations, processes, and information required from Staffs to support Testing and Code Compliance processes.
• For Branches not on ATI Tender Creation, create billable tenders for testing and inspections for customers, follow-up to obtain approval, create Billable Service Orders and requisition parts as required.
• Lead, coordinate, and maintain accuracy of Automatic Test and Inspection Database (ATI), SAP contractual testing requirements and report out to General Manager, Service and Solutions weekly.
• Track, manage permits and communicate completed inspections to government agencies and customers.
• Adapt to and implement changes as a result of tracking and monitoring local regulatory directives / violations and requirements, Authority Having Jurisdiction (AHJ) code compliance.
• Invoice dispute management on billable testing and inspections.

Skills

MS Word

Excel

Customer service mindset

Education

High School or equivalent

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Job Overview

Are you ready to make your next career move tojoin our team as our Test & Code Compliance Coordinatorfor KONE Americas. This role will support our Southeast District, and will sit at the Miami, FL branch. The role will be 100% in office during the training period, eventually transitioning to a hybrid schedule.

Do you enjoy working in a fast-paced environment and have the ability to multitask on a daily basis? Are you able to collaborate with all levels of the organization to achieve business goals? Do you thrive in areas where priorities change from time to time? Are you skillful with technological tools such as Microsoft Office (Excel, Word, PowerPoint)? Do you demonstrate a passion for quality and results? Are you committed to promoting a safety culture in your team? If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Test and Code Compliance Coordinator, you will manage local and district processes for scheduling, and interface with Service/Repair Supervisors, customers, 3rd party inspection companies and local regulatory bodies to schedule testing and inspections.

You will bring 2+ years of progressive and successful customer service experience to KONE along with an appetite for learning a new industry. A High School education or equivalent.

Other Listed Duties as Needed

• Schedule and coordinate with Service/Repair Supervisors and Repair Operations Specialist in scheduling of other planned repairs to support efficiency in managing technician and crew schedules.
• Work with Branch Staffs on expectations, processes, and information required from Staffs to support Testing and Code Compliance processes.
• For Branches not on ATI Tender Creation, create billable tenders for testing and inspections for customers, follow-up to obtain approval, create Billable Service Orders and requisition parts as required.
• Lead, coordinate, and maintain accuracy of Automatic Test and Inspection Database (ATI), SAP contractual testing requirements and report out to General Manager, Service and Solutions weekly.
• Track, manage permits and communicate completed inspections to government agencies and customers.
• Adapt to and implement changes as a result of tracking and monitoring local regulatory directives / violations and requirements, Authority Having Jurisdiction (AHJ) code compliance.
• Invoice dispute management on billable testing and inspections.

Hiring requirements

• Proficient in MS Word and Excel
• Well Organized Customer service mindset

Company culture and values

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We’re proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation. We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation. We care about the communities where we live and work. Come share your passion and energy to make a positive impact at KONE for our customers and your career!

Benefits

• Competitive salary
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement

The hiring range for this role in the Miramar, FL location is $54,800.00 – $71,925.00 . The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

KONE Annual Bonus plan at 5% Target Incentive based on achievement of company goals and individual goals.

Legal and equal opportunity statements

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Company overview

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.