Test Administrator (Back Bay Boston, MA)

Pearson; Boston (MA); On-site; USD 20,457 - 29,136; Part time

Job summary

Pearson is seeking a part-time Test Administrator in Boston to assist with exam proctoring and ensure compliance with testing procedures. This position offers $18.00 per hour and provides flexible scheduling with a commitment of 12 to 18 hours a week.

The ideal candidate should possess a high school diploma and preferably have experience in customer service and exam proctoring. Flexibility in scheduling is essential, as shifts can vary from Monday to Saturday.

Qualifications

• Must have a high school diploma or equivalent.
• Prefer 1 year of customer service experience.
• Experience in proctoring exams is highly desired.

Responsibilities

• Comply with all testing procedures and company policies.
• Check in candidates and verify identification.
• Proctor candidates while testing.

Skills

Customer service experience

Proctoring or invigilating exams

Microsoft Office (Word, Excel and Outlook)

Flexibility in work hours

Education

High school diploma or equivalent

Job description

Test Administrator (Part‑Time)

Location: Boston (Bay Back), MA (31 St. James Ave S725)

Starting pay $18.00 per hour + eligible for accrued paid sick time.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Schedule Requirements

Our ideal candidate demonstrates strong teamwork and flexibility, with availability to work a variety of shifts from Monday through Saturday, between 7:15 AM and 8:15 PM. This includes working approximately 2 to 3 Saturdays per month.

While candidates must be open to flexible scheduling, this role primarily requires availability for morning shifts, typically between 7:15 AM and 1:00 PM or 2:00 PM.

This is strictly a part‑time position and will remain as such, 12 to 18 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Equal Opportunity Statement

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].