Test Center Administrator - Fort Lauderdale, FL

Pearson; Fort Lauderdale (FL); On-site; USD 20,173 - 28,731; Part time

Job summary

Pearson is seeking a part-time Test Center Operations professional in Fort Lauderdale, Florida. The role pays $17.75 per hour and involves checking in candidates, ensuring compliance with testing procedures, and proctoring exams. Applicants should have at least a high school diploma and some customer service experience, with a preference for those experienced in exam proctoring.

This position requires flexibility to work a variety of shifts and involves light housekeeping duties post-examinations. The ideal candidate should be comfortable in a quiet testing environment.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.

Responsibilities

• Comply with all testing procedures and adhere to company policies.
• Check in testing candidates and verify identification.
• Proctor candidates while testing and troubleshoot technical issues.

Skills

Customer service

Microsoft Office (Word, Excel, Outlook)

Flexibility in work hours

Education

High school diploma or equivalent

Job description

Job Title

Test Center Operations

Location

Fort Lauderdale, Florida

Pay

Starting pay is $17.75 per hour + eligible for accrued paid sick time.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Schedule Requirements

Our ideal candidate demonstrates teamwork and availability to work a variety of shifts any day—Monday through Saturday—between the hours of 7:00 am and 7:00 pm, and about three Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.

This is strictly a part‑time position and will remain as such, 15 hours per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Job Information

• Job: Test Center Operations
• Job Family: LEARNING_&_CONTENT_DELIVERY
• Organization: Assessment & Qualifications
• Schedule: PART_TIME
• Workplace Type: On-site
• Req ID: 24863

Equal Opportunity Employer

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].