Test Administrator (Lexington, MA)

Pearson; Lexington (MA); On-site; USD 20,664 - 27,552; Part time

Job summary

Pearson in Lexington, MA is looking for a part-time Test Administrator to provide secure exam delivery and customer service. Responsibilities include checking in candidates, proctoring exams, and light housekeeping duties. Flexibility in scheduling and customer service experience are key for this role.

The position requires availability for morning shifts and is expected to be 12 to 18 hours per week. Ideal candidates must have a high school diploma and experience in customer service.

Qualifications

• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies.
• Check in testing candidates and verify identification.
• Proctor candidates while testing.
• Troubleshoot technical issues with internal departments.
• Complete light housekeeping duties after each examination.

Skills

Customer service experience

Flexibility in scheduling

Microsoft Office

Education

High school diploma or equivalent

Job description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world.

Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world’s leading learning company with global‑reach and market‑leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part‑time Test Administrator to join our team in Lexington, MA (24 Hartwell Ave).

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Schedule Requirements

Our ideal candidate demonstrates strong teamwork and flexibility, with availability to work a variety of shifts from Monday through Saturday, between 7:15 AM and 8:30 PM. This includes working approximately 2 to 3 Saturdays per month.

While candidates must be open to flexible scheduling, this role primarily requires availability for morning shifts, typically between 7:20 AM and 1:00 PM or 2:00 PM.

This is strictly a part‑time position and will remain as such, 12 to 18 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Job Info

• Job Identification 24315
• Job Category Learning & Content Delivery
• Posting Date 05/22/2026, 05:38 PM
• Job Schedule Part time
• Posting Location Lexington, MA, United States