Territory Trade Sales Consultant - II

Pella Windows & Doors of NJ and NY; Red Bank (NJ); On-site; USD 90,000 - 112,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401(k) plan with 4% match

Tuition assistance

Mileage reimbursement

Job summary

Pella Windows & Doors of NJ and NY is seeking a Territory Trade Sales Consultant II for Monmouth or Ocean County. You will drive outside sales, build the Pella brand in the trade channel, and develop relationships with builders, contractors, architects, remodelers and trade associations.

You will target new customers while maintaining strong loyalty with existing accounts, aiming for 100% customer satisfaction and growth in market share.

Qualifications

• Bachelor’s degree or 1–3 years outside sales experience.
• Strong CRM skills and ability to manage accounts.
• Relational selling approach with builders, contractors and trade organizations.

Responsibilities

• Achieve individual sales and customer satisfaction goals.
• Network, generate leads and referrals.
• Represent Pella at events, trade shows and builder meetings.
• Develop new customers while growing loyalty with existing relationships.
• Respond to client concerns and resolve issues with first‑time fixes where possible.
• Maintain product knowledge and stay aware of competitive landscape.
• Build strong relationships with customers through consultative selling and follow‑up.

Skills

Relational selling

Networking

CRM proficiency

Negotiation

Account management

Education

Bachelor’s degree

1–3 years outside sales experience

Tools

CRM systems

Microsoft Office

Job description

Pella is seeking a Territory Trade Sales Consultant II for the Monmouth or Ocean County area. The Territory Trade Sales Consultant II is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well‑rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originate new customer relationships through networking, referrals and face‑to‑face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strive for 100% "Very Satisfied" customers, growth as measured by market share/net sales and profitability. We are looking for our next President Club winner that will seize this booming market!

The Territory Trade Sales Consultant's (TSC) primary duty is outside sales within their assigned market. The TSC is required to:

• Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.
• Independently set their own work hours.

The average first year target pay range for this role is $90,000 - $112,000. The total compensation package for this position includes a base salary and uncapped commissions. The first 3 months include guaranteed monthly commissions. The actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data.

Benefits

• Company‑sponsored benefits that include healthcare, dental, vision
• Company‑paid life insurance
• Company‑paid short and long‑term disability insurance
• 20 days of paid time off
• 9 paid holidays
• Paid sick time
• 401(k) plan with 4% company match
• Tuition assistance
• Mileage reimbursement
• Career growth opportunities
• Top performer benefits like President's Trip

Responsibilities

• Achieving individual sales and customer satisfaction goals and objectives.
• Networking, lead and referral generation.
• Actively represent Pella at company‑sponsored events, professional group invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Generating sales by acquiring new customers while building loyalty within existing customer relationships.
• Responding to client concerns and applying independent decision making while striving for first‑time resolution on all client problems/issues.
• Maintaining an exceptional level of expertise of products/services relating to Pella's customers, and staying abreast of the competitive landscape.
• Striving to build strong customer relationships by engaging in a consultative sales approach to recommend products, total solutions and consistent follow‑up that satisfy the needs of the customer.
• Ensuring quotes and orders are accurate following company sales procedure.
• Educating customers on manufacturer installation guidelines and measuring openings to ensure accuracy of product ordering and applications.
• Leveraging other Pella team members/departments to assist with specific product requirements.
• Thanking clients and encouraging a continuing relationship by acting as their central point of contact.
• Understanding of and adherence to the Trade Selling Process in all aspects of sales‑related interactions.
• Collaborating with Operations teams to ensure successful after‑sale service requirements and installations.
• Interacting with Account Receivable department to address any potential billing/payment issues of customers.
• Strong CRM systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
• Occasionally working variable, non‑traditional hours and being available for customers during evenings and weekends.

Skills and Knowledge

• Able to develop partnerships with other businesses that serve the same customers.
• Provide superb customer service and generate referrals from one customer to others.
• Create a sense of trust and reliability with customers.
• Skilled at relating to a variety of customers—balances poise and integrity with a service mentality.
• Able to negotiate, build value and address objections towards closing a sale.
• Work collaboratively with Pella team members and customers.
• Enjoys working in a fast‑paced environment with a high sense of urgency.
• Strong problem‑solving skills.
• Energized by meeting and engaging new people, skilled networker.
• Demonstrates confidence balanced with humility.
• Tenacious, able to persevere through sales challenges and setbacks.
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available.
• Excellent influencer—can sell something new, shift paradigms, convey the value proposition.
• Seeks out internal experts and utilizes their knowledge.
• Able to accurately read, interpret and take‑off blueprints.
• Adaptable to changing processes and priorities.
• Works well without close supervision but always keeps their manager informed.
• Focused on details and follow‑through.
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B. A.) from a four‑year college or university; or one to three years of related outside sales experience and/or training, or an equivalent combination of education and experience. Individual's motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code, serving as a role model for other employees, customers and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and moderate on construction sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.