Territory Technical Solutions Manager

Plaid Inc; San Francisco (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k)

Equity compensation

Job summary

Plaid Inc. seeks a Territory Technical Account Manager to empower customers in connecting their technical goals with Plaid's solutions. This role focuses on providing technical guidance, ensuring seamless customer engagement, and acting as an expert resource to support integration reviews and troubleshooting.

The ideal candidate will have over 5 years of experience in a client-facing role, a strong grasp of APIs, and excellent project management skills. Plaid is proud to be an equal opportunity employer.

Qualifications

• 5+ years of experience in a client-facing and technology-focused role.
• Strong ability to translate complex technical concepts.
• Experience managing multiple technical inquiries simultaneously.

Responsibilities

• Provide technical guidance and support to Partners.
• Manage inbound requests related to technical needs.
• Act as a technical expert on Plaid’s products.

Skills

Client-facing experience

Technical acumen

API knowledge

Project management

Troubleshooting

Job description

Plaid Inc. seeks a Territory Technical Account Manager to empower customers in connecting their technical goals with Plaid's solutions. This role focuses on providing technical guidance, ensuring seamless customer engagement, and acting as an expert resource to support integration reviews and troubleshooting.

The ideal candidate will have over 5 years of experience in a client-facing role, a strong grasp of APIs, and excellent project management skills. Plaid is proud to be an equal opportunity employer.