Territory Service Rep - Wilmington, DE

Novo Building Products; Wilmington (DE); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Car allowance

Mileage reimbursement

Sign-on bonus

Bonus potential

Job summary

Novo Building Products is seeking a Territory Service/Stocking Representative to service Lowe’s stores within the Wilmington, DE to Newcastle, PA region. You will stock replenishment orders, process credits, and perform inventory counts while maintaining stock levels and POS materials.

Travel is required within the territory with a regular call cycle. You will train store personnel, analyze product performance, and assist with product resets and events.

Qualifications

• High school diploma required.
• Valid driver’s license and acceptable driving record.
• Proof of auto insurance.
• Must be fluent in English (written and verbal).
• Ability to work a flexible schedule and travel regularly.

Responsibilities

• Travel to assigned stores within Territory on a regular, pre-determined call schedule.
• Maintain inventory and stock replenishment, credits for damaged products.
• Build relationships with store personnel and provide product training.
• Assist with store resets and product knowledge events.
• Process credits for damaged products and manage stock replenishment within 48 hours.

Skills

Selling skills

Communication skills

Interpersonal skills

Education

High school diploma

Tools

Microsoft Outlook

Excel

Word

Job description

The Territory Service/Stocking Representative services Novo BP products such as lumber, moulding, and millwork within Lowe's stores. Responsibilities include stocking replenishment orders by hand, processing credits for damaged products, performing inventory counts, managing stock levels to reduce outages, recommending new products, addressing customer concerns, and occasionally supporting product resets and training. The rep covers all stores listed on the ad.Territory: Wilmington, Newark, Newcastle, DE / Avondale, PA / Northeast MDSchedule: Monday-Friday 8am-5pmSalary and Incentives$23/hr.$2,000 bonusCar Allowance - $380/mo.Mileage ReimbursementQuarterly and Annual Bonus PotentialEssential ResponsibilitiesTravel to assigned stores within “Territory” on a regular, pre-determined call schedule to service the store. May be required to travel to additional stores outside of the assigned Territory.Manage strong relationships with store personnel (store management, red vest, MST, etc.)Maintain accurate inventory by making focus and cycle count adjustments and/or notifying customers of necessary changes when appropriate.Maintain appearance of the Company’s products in the store by cleaning, culling, placing suggested orders, preparing returns and credits, and making sure point-of-purchase materials are up to date and in place.Provide training to store personnel on the Company’s products and services.Analyze performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.Facilitate store reset activity with the NHC Store Planning Team as required.Participate in special events (i.e., Grand Openings, Contractor Nights, Product Knowledge Training, Company Meetings, etc.).Stock replenishment orders as assigned within 48 hours of delivery to store (may be required to stock additional stores as needed).Manage all expenses per corporate policies and procedures.\\Demonstrate high standards of conduct, professionalism, courtesy, ethics, and a “can-do” attitude when representing the Company.Basic Qualifications (Required)High school diplomaA valid driver’s license and acceptable driving recordProof of current auto insuranceSolid organization and time management skillsComputer skills, specifically, Microsoft Outlook, Excel, and WordAbility to work a flexible work scheduleSelling, communication, and interpersonal skills. Must be fluent in English, both written and verbal.Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.Travel RequirementsAbility for overnight or daily travel to service stores is requiredTravel (Travel expenses are covered per Corporate Travel Policy)Ability to drive to and from storesPhysical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Standing and walking – 100%Bending or twisting – up to 60%Lifting 5 – 25 lbs. – up to 40%Lifting 35 – 50 lbs. – up to 20%Lifting 100 lbs. and over (with assistance) – up to 10%Pushing/pulling with wheeled equipment up to an average of 1500 lbs. – up to 60%About Novo Building ProductsNovo Building Products is an industry-leading manufacturer and distributor of stair parts, mouldings, doors, specialty millwork, and various board products. Based in Zeeland, Michigan, Novo Building Products operates Ornamental Decorative Millwork, L.J. Smith Stair Systems, and Novo Direct.Just as our products are used to build something new and inspire others to make living spaces more beautiful, we endeavor to impact the people and communities we touch daily positively.Why Work with Us?We offer competitive wages, shift premiums, and benefits. Benefits include a clean work environment, medical, dental, vision, life insurance, short-term disability, long-term disability, employee assistance program, Paid Time Off (PTO), and 401k program with employer match.We have a dynamic culture with team members who are encouraged to contribute, change, and grow and are rewarded accordingly. If you're passionate about contributing to a great team, we would love to hear from you!For more details and benefits information, please visit our website at: www.novobp.com/careersADENTRA and each of its flagship brands is an equal opportunity employer and is dedicated to creating an inclusive environment, welcoming applicants from all backgrounds, experiences, and perspectives. As part of our hiring process, candidates may be required to undergo pre-employment drug testing and background checks unless prohibited by state or local law.*New Hire Sign-On Bonus of $2,000 to be paid out in four increments of $500 (paid after 30 days, 90 days, 180 days, and 12 months). If attendance requirements are met, the new hire bonus you are currently eligible for will remain intact.#fseg