Territory Sales & Service Specialist

BMH; Greensboro (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Healthcare cost savings

401(k) matching

Dental insurance

Vision insurance

Health insurance

Health savings account

Life insurance

Paid time off

Sick days

Job summary

BMH in Greensboro, NC seeks a Customer Service & Sales Representative to drive territory growth by developing new customer accounts and maintaining strong relationships with existing clients. You will ensure timely solutions for planned maintenance agreements, parts needs, and service repairs.

You will coordinate with internal teams, present maintenance options, and manage quotes and scheduling while delivering exceptional customer service and meeting sales targets.

Qualifications

• Experience in customer service, sales, or account management.
• Industry experience in material handling or industrial equipment is a plus.
• Strong communication, negotiation, and relationship-building skills.
• Familiarity with maintenance programs.

Responsibilities

• Identify and secure new business opportunities within the assigned territory.
• Maintain regular contact with existing accounts to strengthen relationships and expand services.
• Conduct onsite visits to assess customer needs and service opportunities.
• Present and sell Planned Maintenance agreements and parts/services.
• Coordinate service repairs and follow up on quotes and scheduling.
• Serve as the primary contact for service status and scheduling.
• Track sales activity and account status using CRM systems.
• Meet or exceed monthly and quarterly sales targets.

Skills

Customer service

Sales experience

Account management

Communication skills

Negotiation

Relationship-building

Maintenance programs

Job description

BMH in Greensboro, NC seeks a Customer Service & Sales Representative to drive territory growth by developing new customer accounts and maintaining strong relationships with existing clients. You will ensure timely solutions for planned maintenance agreements, parts needs, and service repairs.

You will coordinate with internal teams, present maintenance options, and manage quotes and scheduling while delivering exceptional customer service and meeting sales targets.