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Autotrader, a Cox Automotive brand, is looking for a Client Success Manager / Territory Sales Manager to join our Cleveland, Ohio team. You will grow and retain subscription revenue across Autotrader and Kelley Blue Book products and manage a dealer portfolio, focusing on franchise and large independents.
You will present data-driven, consultative solutions to help dealers hit business goals, collaborate with Cox Auto sales teams, and travel within your territory to build strong relationships
Autotrader, a Cox Automotive brand, is currently hiring a Client Success Manager/Territory Sales Manager to join our team in Cleveland, Ohio. Person must live in this area (ideally east side of Cleveland).
As the Client Success Manager, you will be responsible for growing and retaining subscription revenue for Autotrader and Kelley Blue Book products and growing a portfolio of franchise and large independent automotive dealers. You will present creative solutions to help dealers reach their business objectives, provide insights to automotive dealers regarding key business challenges, and collaborate across Cox Auto sales teams to drive quality referrals. Your responsibilities will include building and cultivating relationships with automotive dealers assigned to your book of business.
· Meet/exceed revenue, retention, and referral goals.
· Manage Sales Pipeline and Forecasting.
· Maximize utilization of multiple sales enablement systems, tools, and analytics
· Ensure dealer expectations are exceeded
· Expand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a data-driven consultative assessment of their operational challenges and needs; own, deepen and continually build the relationship with their dealers.
· Reinforce value proposition with content and data through monthly ROI business reviews
· Leverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisions
· Identify cross-sell and upsell opportunities within a portfolio of assigned accounts; Support sales partners from other business units to discover, design, and propose solutions to meet dealer objectives
· Advocate for assigned dealers during the implementation and onboarding of solutions
· Respond and route customer issues to the appropriate point of contact or business unit
Here’s a sneak peek of the benefits you could experience as a Cox employee:
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You’re a self-starting, consulting, and closing crusader who knows how to win clients and keep them. You love being on the road, connecting with people, and bringing solutions to their doorsteps. You structure each day for success and each relationship with care.
Required:
Come join the Cox family of businesses and make your mark today.