Territory Sales Manager

Azend Pharma; Livingston (NJ); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Travel stipend

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

Crossroads Pharmacy in Livingston, NJ is seeking a Territory Sales Manager to drive revenue by promoting specialty pharmacy services to healthcare practices within a defined territory. You will foster relationships with physicians and facilities and coordinate prior authorizations to ensure timely patient access.

The role is full-time and in-person, with a competitive base salary, uncapped commission, travel stipends, and comprehensive benefits including health, 401(k), and PTO.

Qualifications

• Bachelor's degree in Business, Healthcare, Life Sciences, or relevant field.
• Proven sales experience (ideally 3+ years), preferably in healthcare.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational skills and ability to manage multiple accounts and priorities.
• Ability to travel frequently within territory.

Responsibilities

• Develop new business opportunities in long-term care and behavioral health facilities across the territory.
• Present and demonstrate the value proposition of Apex’s services (custom packaging, 24-hour pharmacy, prior auth support, etc.) to facility leadership, clinicians, and decision-makers.
• Build and maintain strong relationships with existing clients to expand service adoption (e.g., encouraging transitions, upsells, renewals).
• Collaborate with internal teams (operations, pharmacy, clinical) to develop tailored proposals, transition plans, and implementation strategies.
• Lead coordination between providers (prescribers), insurance companies, and Apex’s pharmacy/clinical team to facilitate medication prior authorizations.
• Act as a liaison to streamline the prior authorization process and ensure timely approvals, minimizing delays in patient care.
• Educate prescribers and facility staff on prior authorization requirements, cost-containment strategies, and alternative therapies when appropriate.
• Work with the internal pharmacy team to ensure proper documentation, eMAR coordination, and ongoing compliance.
• Serve as the primary point of contact for your facilities; anticipate needs, address concerns, and ensure high satisfaction.
• Monitor key performance metrics and proactively recommend improvements.
• Schedule regular check-ins, site visits, and business reviews with clients.
• Facilitate seamless transitions for facilities switching to Apex, working with the operations team to develop custom implementation plans.
• Track market trends, regulatory changes, competitive landscape, and payer dynamics in your territory.
• Provide insights and feedback to leadership to shape sales strategies, marketing initiatives, and service development.
• Attend industry conferences, networking events, and facility tours to increase Apex’s visibility.
• Maintain a CRM with up-to-date pipeline, forecast, and activity records.
• Report on sales performance, territory growth, prior auth metrics, and client satisfaction.
• Develop territory plans and quarterly business reviews.

Skills

Sales experience

Communication

Negotiation

Presentation skills

Travel ability

Self-motivated

Education

Bachelor’s degree preferred

Tools

CRM systems

Microsoft Office

CoverMyMeds

Job description

Benefits

• Travel Stipend
• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Training & development

Job Title: Territory Sales Manager

Reports To: CEO And District Sales Manager

Employment Type: Full-Time

Work Location: In-person within limited territory.

Company Overview

Crossroads Pharmacy is a specialty pharmacy headquartered in Livingston, NJ. We serve a diverse set of specialty healthcare practices including Primary Care, Women's Health and Neurology. We are committed to improving medication management and patient outcomes through personalized service, innovative packaging, 24-hour pharmacy access, and close coordination with prescribers and insurance providers.

Role Summary

As the Territory Sales Manager (TSM), you will be the face of Pharmacy in your assigned territory, driving revenue growth by promoting our pharmacy services to healthcare practices and facilities within the territory. You will cultivate, grow and nurture relationships with healthcare providers ranging from Psychiatrists, Neurologists and OBGYN Doctors. A key component of the role involves managing the medication prior authorization process — working with prescribers, insurance, and our internal operations to ensure smooth onboarding and ongoing service.

Key Responsibilities

• Business Development & Sales
  • Identify, prospect, and develop new business opportunities in long-term care and behavioral health facilities across the territory.
  • Present and demonstrate the value proposition of Apex’s services (custom packaging, 24-hour pharmacy, prior auth support, etc.) to facility leadership, clinicians, and decision-makers.
  • Build and maintain strong relationships with existing clients to expand service adoption (e.g., encouraging transitions, upsells, renewals).
  • Collaborate with internal teams (operations, pharmacy, clinical) to develop tailored proposals, transition plans, and implementation strategies.
• Prior Authorization & Clinical Coordination
  • Lead coordination between providers (prescribers), insurance companies, and Apex’s pharmacy/clinical team to facilitate medication prior authorizations.
  • Act as a liaison to streamline the prior authorization process and ensure timely approvals, minimizing delays in patient care.
  • Educate prescribers and facility staff on prior authorization requirements, cost-containment strategies, and alternative therapies when appropriate.
  • Work with the internal pharmacy team to ensure proper documentation, eMAR coordination, and ongoing compliance.
• Account Management & Client Success
  • Serve as the primary point of contact for your facilities; anticipate needs, address concerns, and ensure high satisfaction.
  • Monitor key performance metrics (e.g., refill rates, prior auth turnaround, service adoption) and proactively recommend improvements.
  • Schedule regular check-ins, site visits, and business reviews with clients.
  • Facilitate seamless transitions for facilities switching to Apex, working with the operations team to develop custom implementation plans.
• Market Intelligence & Strategy
  • Track market trends, regulatory changes, competitive landscape, and payer dynamics in your territory.
  • Provide insights and feedback to leadership to shape sales strategies, marketing initiatives, and service development.
  • Attend industry conferences, networking events, and facility tours to increase Apex’s visibility.
• Administrative & Reporting Duties
  • Maintain a CRM with up-to-date pipeline, forecast, and activity records.
  • Report on sales performance, territory growth, prior auth metrics, and client satisfaction.
  • Develop territory plans and quarterly business reviews.
• Travel
  • Regular travel within territory to meet with facilities, prescribers, and clients.

Qualifications / Requirements

• Bachelor’s degree preferred (Business, Healthcare, Life Sciences, or relevant field)
• Proven sales experience (ideally 3+ years), preferably in healthcare
• Excellent communication, negotiation, and presentation skills
• Strong organizational skills, ability to manage multiple accounts and priorities
• Self-motivated, goal-oriented, and comfortable working in a fast-growing, dynamic environment
• Ability to travel frequently within territory
• Proficiency in Microsoft Office, CRM systems, CoverMyMeds, and experience with reporting and forecasting
• Valid driver’s license and reliable transportation

Compensation & Benefits

• Competitive base salary 60k-70k
• Uncapped Commission / performance-based bonus structure
• Travel stipend and reimbursement for business travel
• Health, dental, and vision insurance
• 401(k) plan with 3-4% employer match
• Paid time off (PTO), including vacation, sick leave, and holidays
• Supportive, mission-driven culture focused on improving care for vulnerable populations

Why Join Crossroads Pharmacy?

• Innovative Services: Be part of a team that offers 24-hour pharmacy access, customized packaging, prior authorization assistance, and close clinical coordination.
• Growth Opportunity: As a growing pharmacy in a niche market, there’s room for advancement and leadership.
• Collaborative Team: Work cross-functionally with pharmacy operations, clinical staff, and leadership committed to delivering quality care.

Flexible work from home options available.