Territory Sales Associate - Mid-Atlantic & Southeast Region

Odeko; Washington (District of Columbia); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Fast-paced environment and growth

Competitive compensation and benefits

Benefits available upon request

Job summary

Odeko is seeking a Territory Sales Associate to lead revenue in your city, focusing on new customer acquisition and expanding existing accounts within the Mid-Atlantic or Southeast regions, including Washington, DC.

You’ll onboard independent coffee shops to Odeko’s local delivery, leverage our CRM and data databases, and collaborate with Operations and Support to resolve issues while building lasting relationships and reporting activity.

Qualifications

• 2+ years of sales, account management, or business development experience.
• Experience closing sales and building client relationships.
• Self-directed in a constantly evolving environment.
• Experience managing a revenue pipeline to hit targets.
• Passion for coffee and small business.

Responsibilities

• Achieve monthly revenue goals through new customer acquisition and growing existing accounts.
• Onboard independent coffee shop owners to Odeko’s local delivery service.
• Use Odeko’s data-driven prospect database to develop new client relationships.
• Own pre- and post-sales relationships focusing on retention and expansion.
• Collaborate with Operations and Support to resolve day-to-day issues.
• Maintain CRM records in HubSpot to report activity.
• Work with vendor partners on local coffee events and sampling campaigns.
• Advocate for customer interests and feedback to product/process teams.
• Stay informed on local and national trends in specialty coffee.

Skills

Sales experience

Account management

Business development

Coffee knowledge

Tools

HubSpot CRM

Job description

About Us

Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic. The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

Territory Sales Associates

are responsible for being the revenue leader in your city, representing the Odeko mission of supporting small businesses.

This role is available in the Mid-Atlantic or Southeast: Miami, FL; Atlanta, GA; Charlotte, NC; Washington, DC; Philadelphia; Lancaster, PA.

• Achieving monthly revenue goals through new customer acquisition and growing existing customer accounts
• Secure the commitment of independent coffee shop owners and successfully onboard them to Odeko’s local supply delivery service
• Leverage Odeko’s data-driven prospect database to develop new client relationships that help drive high-speed growth of partnerships in the market
• Own the customer relationship pre & post sales, with a focus on retention and expansion. This will be done through upselling, in person visits to the cafes and launching new products.
• Work closely with our Operations and Support team to ensure day to day issues are resolved quickly
• Keep meticulous records in our CRM tool (Hubspot), to report activity and conversations. This helps to enhance the customer experience in the customer’s journey with the rest of the Odeko Revenue team.
• Work closely with Odeko’s vendor partners to collaborate in local coffee events and to conduct sampling campaigns for prospective customers
• Serve as the primary liaison between customers and internal teams, representing customer interests and advocating for product or process enhancements based on their feedback
• Continually develop your knowledge of local and national trends within the specialty coffee industry

About You

• 2+ years of relevant sales/account management/business development experience OR local coffee community leadership experience
• Experience discovering and closing sales opportunities and building client relationships
• Self-directed and comfortable in a constantly evolving environment
• Experience successfully managing a pipeline to achieve revenue targets
• Experience in delivering client-focused solutions based on customer needs
• Passion for coffee and small business. A background in coffee is a bonus!

This is an L2 role. Base compensation is between $60,000 - $65,000. On target earnings between $90,000 - $95,000.

What you’ll love about Odeko

• Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
• Competitive compensation, healthcare benefits, and opportunity for equity
• Other great perks - Full lists of benefits available upon request

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.