Territory Route Representative

CHEP; Chicago (IL); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Annual Bonus Plan

401K with company match

Vision insurance

Disability insurance

Life insurance

Tuition reimbursement

Parental leave

Childcare assistance

Profit sharing

Job summary

CHEP is seeking a motivated Territory Route Representative to manage all locations within an assigned territory in Illinois. You will recover CHEP assets, build distributor relationships, and work with internal teams to track pallets.

This field-based role, using company vehicles and company tools, emphasizes asset recovery and customer engagement across CHEP’s network. You will visit distributors, monitor asset flow, and promote CHEP programs while maintaining a focus on compliance and safety.

Qualifications

• Education: AA degree or equivalent work experience.
• Experience: Minimum 2 years in field driving for route sales, operations, or customer service.
• Proficiency in Microsoft Excel and Word.
• Strong time management and organizational skills.
• Ability to manage business expenses and maintain a home office.
• Clean motor vehicle driving record and ability to obtain a DOT Medical card.

Responsibilities

• Visit, call on, and build relationships with nonparticipating distributors, unknown locations, and pallet recyclers to recover CHEP assets.
• Monitor asset flow and negotiate successful returns within the territory.
• Maintain responsibility for tracking and recovery of pallets, ensuring assets are accounted for.
• Engage with local pallet recycler community and educate locations on asset return processes.
• Promote CHEP programs to potential customers and encourage participation.
• Identify illegal buying/selling of CHEP assets and escalate as needed.
• Partner with Logistics Coordinators, Low Volume Recovery fleets, and Asset Protection teams.
• Use company tools to monitor asset flow and support the asset recovery network.
• Complete administrative duties promptly and accurately.

Skills

Excellent selling interpersonal skills

Time management

Organizational skills

Teamwork

Active Listening

Adaptability

Computer Literacy

Data Analysis

Decision Making

Taking Ownership

Understand Customers

Education

AA degree or equivalent work experience

Tools

Excel

Word

CHEP vehicle

Laptop

Databases

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .Job DescriptionLocation: Field based position based from Franklin Park or Addison, IL areaCHEP is seeking a motivated Territory Route Representative to manage all locations within an assigned territory that does not have a commercial agreement with CHEP. This role is critical in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations.You will serve as the primary point of contact for existing and new locations, work closely with internal teams, and leverage company tools to track and recover CHEP palletsKey Responsibilities May Include:Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.This individual will utilize a company owned truck to assume full territory responsibility for all CHEP assets in the assign territory. Incumbent will work closely with Logistics Coordinators and other CHEP employees with the aim of identifying and recovering CHEP equipment in the possession of nonparticipating distributors, pallet dealers, and other unsigned companies or persons. Additionally, this position will be responsible for establishing new relationships with nonparticipating distributors as well as identifying new sales opportunities for the CHEP network.What You’ll DoVisit, call on, and build relationships with nonparticipating distributors, unknown locations, and pallet recyclers to recover CHEP assets.Utilize the best collection method: CHEP Low Volume Recovery fleet, CHEP CDL Fleet, scheduled 3rd party carriers, or personal collection.Use company-provided tools (CHEP vehicle , laptop , databases) to monitor asset flow and negotiate successful returns.Maintain ultimate responsibility for tracking and recovery of CHEP pallets within your territory.Engage continuously with the local pallet recycler community, which recovered over 17M CHEP pallets nationally last year .Promote CHEP programs to potential customers and encourage participation.Complete administrative duties promptly and accurately.Identify and report potential illegal buying/selling of CHEP assets.Clearly communicate CHEP’s ownership rights to educate and gain agreement for asset collection. What You BringEducation: AA degree or equivalent work experience.Experience: Minimum 2 years in field driving for route sales, operations, or customer service.Excellent selling and interpersonal skills.Required Proficiency in Microsoft Excel and Word.Strong time management and organizational skills.Ability to manage business expenses and maintain a home office.Physical: Ability to lift up to 65 lbs . as needed.Clean motor vehicle driving record.Ability to obtain a DOT Medical card with no restrictionsLanguage Requirements : EnglishWhy CHEP?Global Impact : Work with a company that supports over 60 countries and leads in sustainable supply chain solutions.Innovation-Driven : Be part of a team that embraces automation, data intelligence, and continuous improvement.Career Growth : Opportunities to grow within a matrixed organization and collaborate across functions and geographies.Purpose-Led Culture : Join a company that values integrity, trust, and making a positive impact on the planet. What We Offer:Competitive salary + Annual Bonus PlanBenefits Day 1!401K with company match (up to 4%)FREE company-paid vision, short-term disability, and life insuranceTuition reimbursement, parental leave, childcare assistance , profit sharing, and MORE!Join CHEP and be part of a team that ensures sustainability and efficiency in asset recovery. Apply today to make an impact!Remote TypeFully RemoteSkills to succeed in the roleActive Listening, Adaptability, Computer Literacy, Data Analysis, Data Literacy, Decision Making, Delegation, Empathy, Experimentation, Financial Literacy, Mechanical Literacy, Mentorship, Numeracy, Storytelling, Strategic Thinking, Taking Ownership, Teamwork, Understand CustomersWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [e-mail].