Territory Patient Admission Coordinator (Clinical)

AccentCare, Inc.; Sacramento (CA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off & holidays

401(k) company match

Professional development

Flexible spending accounts

Wellness program & Calm app

Job summary

AccentCare, Inc. seeks a Territory Patient Admissions Coordinator Clinical in Sacramento to assess referrals and drive timely admission decisions.

You will coordinate with providers, referral sources, and internal teams to gather necessary information for quality referrals and patient care continuity. The role requires licensure as an RN or LVN, 3–7 years of discharge/relationship experience, and 1+ year in home care or hospice settings.

Qualifications

• Licensed RN or LVN in good standing in the practicing state.
• 3–7 years in facility/physician relationships and discharge processes preferred.
• At least 1 year in home care, hospice, or personal care services preferred.
• Prior EMR experience and familiarity with Medicare/Medicaid payors preferred.

Responsibilities

• Collaborate with Referral Source, Sales, Clients and operations to finalize referrals.
• Obtain and document verbal orders for patient evaluation as required by state licensure.
• Document referral actions in the medical record and complete workflow tasks timely.
• Ensure referrals from eFax, phone, or portal are processed promptly.
• Review Medicare eligibility alerts and responses when applicable.
• Request and obtain H&P, discharge summaries, and ICD-10 coding docs as needed.

Skills

RN/LVN License

Discharge/Referral knowledge

Home care experience

EMR proficiency

Payor familiarity

Job description

Overview

Territory Patient Admissions Coordinator Clinical

Location: Sacramento, California

Position: Territory Patient Admissions Coordinator Clinical

Position Type: Full-Time

Remote/Virtual Position: No

Find Your Passion and Purpose as a Territory Patient Admissions Coordinator Clinical

Salary: $33.00 - $$38.00

Availability: Works four 10-hour shifts and is available Saturday and Sunday, plus 2-3 additional days during the week.

What You Need to Know

The Territory Patient Admission Coordinator is responsible for the timely acceptance or decline of the referral based of the predetermined criteria set by the Agency. This position’s assigned territory, may encompass one or more states in AccentCare’s operation and may change with the needs of the Company. The Territory Patient Admission Coordinator establishes and maintains communication with the clients, family members and referral sources. This role is responsible for partnering with agency staff, referral sources, and sales to achieve optimal patient satisfaction & outcomes. The Territory Patient Admission Coordinator facilitates obtaining all information and documentation necessary to complete a referral through follow up with the Agency, the Referral Source and the Client.

Be the Best Territory Patient Admissions Coordinator Clinical You Can Be

If you meet these qualifications, we want to meet you!

• Licensed LVN or RN in practicing state.

  • 3-7 years of experience in facility/physician relationships with a deep understanding of facility discharge processes, preferred.

  • Minimum of one year experience in home care, hospice, or personal care services, preferred

  • Prior use of Electronic Medical Records (EMR), preferred

  • Experience in dealing with a variety of payors in healthcare, e.g., Medicare, Medicaid, and commercial payers, preferred.

Responsibilities:

• Collaborates and maintains effective communication with the Referral Source, Sales teams, Clients and/or local agency operations to collect needed information to process a quality referral.
• Obtains & Documents Verbal Orders for patient evaluation, as required in state in which the Territory Patient Admission Coordinator is licensed.
• Documents all referral related Information, actions taken, and follow-up required in the medical record in a timely and accurate manner. As applicable utilizes the agency’s software solution to facilitate the referral process by completing required workflow task within the Company’s established time frames.
• Ensures timely attention to referrals received from a variety of platforms, e.g., eFax, telephone, or referral portal/Hospital EMR portal.
• Where applicable, reviews Eligibility Alerts and Responses for Medicare Clients.
• Requests, H&P, Discharge Summary, and other documents needed for ICD 10 coding by the CPOCC team, if not received with the referral information.

Our Investment in You

Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
• Programs to celebrate achievements, milestones, and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.