Territory Partner Success Specialist

American First Finance, LLC; Houston, Northern (TX, KY); Hybrid; USD 45,000 - 70,000; Full time

Job summary

American First Finance is seeking a Partner Support Specialist in Houston, TX to drive growth with existing merchant partners. You will build strong merchant relationships, deliver in-store and virtual trainings, and coordinate solutions to support performance across a regional territory.

The role requires high energy, urgency, and a customer-service orientation in a fast-paced environment. A Bachelor’s degree is preferred, and a valid driver’s license with car insurance for travel is required.

Qualifications

• Bachelor’s degree preferred but not required.
• Proven track record of achieving measurable sales goals.
• Outstanding face-to-face relationship-building skills.
• High energy, urgency, and customer service orientation.
• Ability to thrive in a fast-paced, results-oriented environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Valid driver’s license and car insurance for regional travel.

Responsibilities

• Grow same-store utilization and funded volume from existing merchant partners.
• Build and maintain strong merchant relationships.
• Deliver in-store and virtual training to drive financing awareness.
• Conduct regular store visits and outbound calls to support merchant performance.
• Ensure in-store marketing is properly displayed and maintained.
• Respond quickly to merchant needs and coordinate solutions.
• Maintain accurate CRM activity and manage daily territory schedules.
• Collaborate with sales leadership and internal support teams.

Skills

Strong integrity

High energy

Face-to-face relationship-building

Customer service orientation

Fast-paced environment adaptability

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

American First Finance is seeking a Partner Support Specialist in Houston, TX to drive growth with existing merchant partners. You will build strong merchant relationships, deliver in-store and virtual trainings, and coordinate solutions to support performance across a regional territory.

The role requires high energy, urgency, and a customer-service orientation in a fast-paced environment. A Bachelor’s degree is preferred, and a valid driver’s license with car insurance for travel is required.