Territory Operations Manager NI

Schindler Elevator Corporation (U.S.)

Pittsburgh (Allegheny County)

Hybrid

USD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Fully vested 401(k) match up to 7%

Competitive Medical, Dental, and Vision plans

3 weeks vacation plus additional leave

Tuition reimbursement

Parental leave at full pay

Development opportunities

Job summary

A leading industrial company is seeking a Territory Operations Manager in Pittsburgh to develop business plans, manage operations, and lead a team toward financial targets. The ideal candidate will have a BA/BS degree and 5–7 years of experience in the elevator or similar service industry. This role offers competitive benefits including 401(k) matching and medical plans from day one.

Qualifications

5–7 years in various assignments in the elevator industry or a similar service‑oriented business.
Experience managing a P&L for an industrial company.

Responsibilities

Develop a business plan to meet financial and non-financial objectives.
Manage networking capital and operational budget.
Lead a team and ensure high morale within the group.
Provide on-site technical oversight for projects.

Skills

Excellent communication skills

Proficiency in MS Office

Strong leadership abilities

Education

BA/BS in Business, Management, or Engineering

Job description

Join to apply for the Territory Operations Manager NI role at Schindler Elevator Corporation (U.S.)

Location: Pittsburgh, PA, United States — Job ID: 84824

Get a sense of who we are: We Elevate the quality of urban life. Our elevators, escalators, and moving walkways safely transport more than two billion people every day. As part of the Schindler team you’ll discover meaningful work that enhances quality of life for communities and contribute to making places more accessible, inclusive, and sustainable for all.

Territory Operations Manager NI

Your Main Responsibilities

Develop and execute a business plan to meet the territory’s financial and non‑financial objectives and support the implementation of NI operations initiatives.
Build and recommend an operational budget and manage expenditures within approved specifications for time and materials and other fixed assets, including parts inventory, company tools, and vehicles.
Manage networking capital through appropriate asset management measures and billing procedures.
Build and maintain strong commercial relationships with key customers, GCs, and influential industry consultants through personal contact and staff assignments.
Lead, mentor, and develop a team of NI‑focused Field Superintendents and Project Coordinators, setting objectives, managing performance, and driving the team toward financial targets and performance KPIs.
Lead hiring and onboarding of all new NI Superintendents and Project Coordinators.
Create a participative management environment that maintains high morale and demonstrates support of Schindler’s cultural values and best practices.
Engage in proactive labor relations with local business agents, supported by Schindler’s Labor Relations team.
Set expectations for Field Technician engagement and support Superintendents in training and performance management to improve productivity and quality.
Advise Superintendents on resource assignment for project timelines and budgets to ensure efficient and quality job completion.
Ensure all required NI operations meetings are effective; lead meetings where appropriate.
Provide on‑site technical oversight for projects that need additional remediation or intervention to meet efficiency, profitability, and quality goals.
Oversee proper inspection and turnover processes at project conclusion.
Interface with Product Line experts on operational challenges, including product issues, CQRs, safety concerns, and supply chain matters.
Collaborate with the Field Quality Excellence organization to coordinate personnel and product safety, deliver safety training, and enforce technical training and equipment testing.

Education

BA/BS in Business, Management, or Engineering
Knowledge of product applications, modernization techniques, financial statements, and contract terms.

Work Experience

5–7 years in various assignments in the elevator industry or a similar service‑oriented business.
Experience managing a P&L for an industrial company.

Additional

Up to 50% travel within the territory may be required.
Excellent written and verbal communication skills.
Proficiency in MS Office and related computer applications.

Location options: Cleveland, Columbus, Cincinnati, Detroit, or Toledo.

What’s in it for you?

Fully vested 401(k) match up to 7% of total eligible compensation.
Competitive Medical, Dental, and Vision plans effective from the first day of hire.
3 weeks’ vacation (increases with tenure), 7 sick days, 3 floating holidays, and 8 company‑observed holidays.
Tuition reimbursement eligible after 6 months of service.
Parental leave – 100% base pay for 6 consecutive weeks within the first year of a child’s birth or adoption.
A wide range of development opportunities to boost professional and leadership growth.

We Elevate… Your Career. Become part of our team, help enhance quality of life, and drive innovation while raising the bar for safety and sustainability. We value diverse skills and perspectives as we shape sustainable cities for today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but don’t align perfectly, we encourage you to apply anyway—we may still be the right fit for you or another role.

Core Values

Safety: Uphold the highest safety standards for all.
Integrity and Trust: Foster honest, ethical relationships.
Create Value for the Customer: Deliver innovative, reliable solutions.
Quality: Ensure excellence in every product and service.
Commitment to People Development: Nurture our people as the heart of our success.

Discover more on our career website.

At Schindler Group, we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnicity, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health, disability or veteran status.

Any unsolicited application from recruitment agencies is rejected and does not constitute an offer from a recruitment agency.

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