District Operations Manager - New Installation

Schindler Elevator Corporation; Tampa (FL); On-site; USD 129,000 - 161,000; Full time

Benefits offered by this job

401k match

Health benefits

Paid time off + holidays

Tuition reimbursement

Parental leave

Professional development

Job summary

Schindler Elevator Corporation in Tampa is seeking a District Operations Manager - New Installation to lead installation projects, manage an NI district team, and ensure customer satisfaction. You will partner with the NI Sales team to pursue opportunities outside the portfolio and drive profitability.

This senior leadership role focuses on budgeting, resource planning, safety, and developing a high-performing team of Superintendents and Project Managers to deliver projects on time and within

Qualifications

• Bachelor's Degree or 3+ years as a field superintendent or in a technical leadership role.
• 3-5 years in elevator industry or similar technical leadership.
• Strong leadership and people management skills.
• Excellent customer relationship management capabilities.
• Financial acumen and analytical problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, negotiation, and conflict-resolution skills.
• Strong organizational and project management abilities.

Responsibilities

• The District Operations Manager - NI should provide management of the company's operational activities and functions relating to the installation of new products as well as partner with the NI Sales team on all acquisition of opportunities outside our portfolio within an assigned geographic span. All this work is to be fulfilled in a manner that achieves customer satisfaction as well as the strategic business objectives of the region.
• Develop and execute a business plan in support of the district's financial and non-financial objectives and support the implementation of NI operations initiatives. Build and recommend an operational budget and manage expenditures within approved specifications for time and materials and other fixed assets including parts inventory, company tools, and vehicles for the most cost-effective results. Responsible for managing networking capital via appropriate asset management measures and billing procedures.
• Customer Relationships - Develop and maintain strong commercial relationships with key customers, GCs and influential industry consultants through personal contact and staff assignments.
• Development - Responsible for managing, mentoring and leading a team of NI-focused Field Superintendents and Project Managers by setting and clarifying employee objectives, managing their ongoing performance and continuously developing their skills, all in an effort to drive the NI team to meet required financial targets/metrics and performance KPIs. Lead the hiring and onboarding of all new NI Superintendents and Project Managers in the district(s) assigned. Initiate procedures and leadership practices to create a business environment for participative management, maintain high morale of subordinates and demonstrate strong support of Schindler's cultural beliefs and best practice
• Operations - Set expectations for Field Technician engagement and provide Superintendents with the support necessary to provide ongoing training and performance management essential to productivity and quality improvement and ensuring the active participation of all technicians in performance reviews. Advise Superintendents on the utilization and assignment of resources appropriate for project timelines and budgets that ensure quality job completion and drive installation efficiency. Ensure all required NI operations meetings are effective. Lead meetings where appropriate. Provide expert technical knowledge for any project that needs additional oversight or intervention by visiting jobsites and reviewing ongoing project work with the operational team to ensure that projects close-out at the required efficiency and profitability levels avoiding overruns. Ensure team organizes and handles proper inspection and turnover process at project conclusion.
• Safety - Ensure coordination of personnel and product safety responsibilities in partnership with the Field Quality Excellence organization including driving personnel safety training and process adherence and the execution of proper technical training and equipment testing.

Skills

Leadership

Customer relations

Financial acumen

Analytical thinking

Time management

Communication

Negotiation

Conflict resolution

Project management

Organizational skills

Education

Bachelor's Degree

Job description

We Elevate... Quality of urban life

Location: Tampa,FL,United States

Job ID: 92589

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

District Operations Manager - New Installation

Your main responsibilities

The District Operations Manager - NI should provide management of the company's operational activities and functions relating to the installation of new products as well as partner with the NI Sales team on all acquisition of opportunities outside our portfolio within an assigned geographic span. All this work is to be fulfilled in a manner that achieves customer satisfaction as well as the strategic business objectives of the region.

Management - Develop and execute a business plan in support of the district's financial and non-financial objectives and support the implementation of NI operations initiatives. Build and recommend an operational budget and manage expenditures within approved specifications for time and materials and other fixed assets including parts inventory, company tools, and vehicles for the most cost-effective results. Responsible for managing networking capital via appropriate asset management measures and billing procedures.

Customer Relationships - Develop and maintain strong commercial relationships with key customers, GCs and influential industry consultants through personal contact and staff assignments.

Development - Responsible for managing, mentoring and leading a team of NI-focused Field Superintendents and Project Managers by setting and clarifying employee objectives, managing their ongoing performance and continuously developing their skills, all in an effort to drive the NI team to meet required financial targets/metrics and performance KPIs. Lead the hiring and onboarding of all new NI Superintendents and Project Managers in the district(s) assigned. Initiate procedures and leadership practices to create a business environment for participative management, maintain high morale of subordinates and demonstrate strong support of Schindler's cultural beliefs and best practice

Operations - Set expectations for Field Technician engagement and provide Superintendents with the support necessary to provide ongoing training and performance management essential to productivity and quality improvement and ensuring the active participation of all technicians in performance reviews. Advise Superintendents on the utilization and assignment of resources appropriate for project timelines and budgets that ensure quality job completion and drive installation efficiency. Ensure all required NI operations meetings are effective. Lead meetings where appropriate. Provide expert technical knowledge for any project that needs additional oversight or intervention by visiting jobsites and reviewing ongoing project work with the operational team to ensure that projects close-out at the required efficiency and profitability levels avoiding overruns. Ensure team organizes and handles proper inspection and turnover process at project conclusion.

Safety - Ensure coordination of personnel and product safety responsibilities in partnership with the Field Quality Excellence organization including driving personnel safety training and process adherence and the execution of proper technical training and equipment testing.

What you bring

• Bachelor's Degree required or 3+ years of experience as a Field Superintendent in the elevator industry or other technical leadership role.
• 3-5 years in various assignments within the Company, in the Elevator industry, or in another technical leadership role.
• Strong leadership and people management skills
• Excellent customer relationship management capabilities.
• Financial acumen and analytical problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, negotiation, and conflict-resolution skills.
• Strong organizational and project management abilities

What's in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

BaseSalary$128,700 - $160,900

The above represents the typicalsalaryrange for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only basesalaryand does not include commissions or longer-term incentives.

We Elevate... Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

Core Values

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.