Territory Office Manager - Houston

Unum Ireland; Houston (TX); On-site; USD 52,000 - 99,000; Full time

Benefits offered by this job

Health & Vision & Dental

Disability Insurance

Performance-based incentives

Paid time off

401(k) employer match

Job summary

Unum is seeking a Territory Office Manager to oversee daily operations, support the Territory Sales Manager, and coordinate communications across the territory. You will manage schedules, events, and data handling while ensuring secure information and efficient processes.

The role emphasizes collaboration with core team members and enterprise partners. You will contribute to budget management and territory recruitment support, with opportunities to impact performance and client service across

Qualifications

• Associates Degree or higher preferred with three+ years in Office Manager/Administration.
• Strong MS Office proficiency to support office operations and communications.
• Excellent written and oral communication skills with attention to detail.

Responsibilities

• Manage daily operation of the Territory Office and support the Territory Sales Manager.
• Coordinate scheduling, events, conferences, and communications with partners.
• Prepare reports, proposals, and leadership communications for Territory leadership.
• Assist with budget management and data handling for accounts.

Skills

Time management

Organizational skills

Written and oral communication

Customer service orientation

Discretion handling confidential

Problem-solving

Education

Associates Degree or higher

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.

To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans. And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.

General Summary:

The Territory Office Manager plays a critical role in the management of the Territory Office. Expertise is required to effectively interact with customers, sales representatives and other Territory Core Team members. This role is a key member of the Territory Core Team and a valued partner to the Territory Sales Manager (TSM). The Territory Office Manager is responsible for managing the daily operation of the Territory Office and providing direct support to the TSM by adeptly leveraging office systems and procedures. In addition, the Territory Office Manager has Territory-wide responsibilities for providing budget management and formulating existing account management data.

Principal Duties and Responsibilities:

Office Management (60%): Prioritizes and manages all aspects for the Territory Office, including:

• maintenance, administration, mailing, shipping, supply and equipment management

Creates and manages the weekly territory schedule. Determines the technological and equipment needs of the Territory Office and collaborates with Enterprise partners to fulfill those needs. Schedules and participates in conference calls with key business partners. Drives the planning and implementation of Territory Launch Day events. Ensure security, integrity and confidentiality of data and marketing materials housed in the Territory Office. Collaborates with territory, regional and Home Office business partners to ensure that business is conducted in a smooth and efficient manner. Partner with other Core Team members to support territory recruiting and prospecting goals.

Territory Communication & Meeting Planning (25%): Partner with TSM to create territory communication strategy and drive the execution of that strategy, including the creation/preparation of a territory newsletter. Partner with the TSM on the territory’s account management process using internal reporting. Organize and coordinate territory meetings and events, including:

• communications, logistics, budget and vendor management

Coordinate and attend conference calls with key business partners. Draft and distribute territory-wide leadership communications in partnership with the TSM. Generate and distribute sales reports. Create slides and business presentations for delivery by Core Team members. Interpret customer inquiries and provide appropriate guidance.

Assist Territory Sales Manager (15%): Partner with the TSM to manage the TSM’s calendar and schedule. Share weekly sales reports, prospecting activities and recruiting information. Prepare and distribute information for performance management review sessions. Schedule and manage TSM business travel and submit expense reports. Create proposals for TSM as needed. May perform other duties as assigned.

Job Specifications:

Associates Degree or higher with three or more years of experience as an Office Manager or Administrator is preferred. Computer skills and proficiency in MS Office (Word, Excel, PowerPoint and Outlook) and other software systems to support office various office operations/communications. Excellent time management skills and ability to work independently and prioritize work. Strong organizational skills. Ability to effectively manage multiple tasks and projects. Excellent written and oral communication skills. Demonstrates attention to detail. Strong problem-solving skills. Strong customer service orientation. Demonstrates discretion in handling confidential matters.

#LI-TB1 ~IN1

Company and Location:

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Equal Opportunity Employer:

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

Salary and Benefits:

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$52,440.00-$99,100.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

About Us:

At Unum Group, we’re a Fortune 500 company and leading international provider of workplace benefits and services, helping workers and their families thrive for more than 175 years. Through our Unum and Colonial Life brands, our company offers disability, life, accident, critical illness, dental and vision insurance; leave and absence management support; and behavioral health services. Our 10,000+ employees work across operations in the US, UK and Poland, as well as our dedicated Technology Centre in Ireland.

Unum Group is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need a reasonable accommodation to participate in the application or hiring process, please contact us by submitting a request here.