Territory Manager, MCS - Northern California

Abbott (abbottcareers2 board); San Francisco (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Abbott is seeking a high-energy sales professional to drive growth in our Heart Failure division across the San Francisco territory. You will leverage clinical knowledge of Abbott VAD systems to support cases, negotiate contracts, and manage pricing and service delivery while building lasting customer partnerships.

The role requires collaboration with cross-functional teams, accurate forecasting, and adherence to industry guidelines to achieve quarterly targets and ensure patient outcomes are

Responsibilities

• Achieve sales targets as outlined in SIP and Vital Few.
• Provide clinical knowledge on Abbott Ventricular Assist Device (VAD) systems to support cases as needed.
• Manage business processes including contract negotiation, price quotes, customer complaints, monthly reports, and expense reporting.
• Collaborate with Territory Team, Training and Education, Center Development, Reimbursement, Technical Services, Customer Service, Marketing and Field Management Team.
• Forecast, plan, and manage territory budget and revenue projections.
• Establish strong customer relationships and maintain professional standards at all times.
• Prepare quotes and proposals for qualified accounts and provide feedback for inventory and sales planning.

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Leading an active lifestyle is important to the many people we serve. In Abbott's Heart Failure division, we're advancing the treatment of heart and vascular disease through breakthrough medical technologies in electrophysiology and heart failure, allowing people to restore their health and get on with their lives.

What you'll do

• Achieve sales targets as outlined in the SIP and Vital Few.
• Clinical knowledge of all Abbott Ventricular Assist Device (VAD) system to support cases as needed.
• Effective and timely management of business process, including customer contract negotiation, price quotes, customer complaints, monthly reports, TAP's, Blue Sheets, Partnership Summary, SFA, RMA, expense management and Concur expense reporting.
• Effective communication and collaboration with: Territory Team (Clinical, Market Development), Training and Education, Center Development, Reimbursement, Technical Services, Customer Service, Marketing and Field Management Team.
• Targeted approach to growing your business and achieving sales targets. Demonstrate effective: account assessment, forecasting, and strategic planning utilizing the Strategic Selling Sales Methodology.
• Ensure customer Satisfaction.
• Awareness of and adherence to Advamed guidelines.
• Understanding and application of hospital administration, purchasing and reimbursement policies.
• Region wide project involvement.
• Establishes outstanding customer relationships and shows the highest degree of professional behavior at all times.
• Responsible for initiating account contacts, conducting high level of sales call activity, providing clinical and technical support/guidance to customers. Maintains regular contact with current and potential accounts in the assigned territory.
• Actively participates in the communication of concepts and ideas, which prove of benefit to the sales and customer support efforts. Prepares territory budget and revenue forecast for approval and inclusion into the annual sales plan. Provides field input into all aspects of the strategic and tactical planning process and submits forward looking projections of sales for internal inventory forecasting.
• Serves as a corporate liaison working closely with Region Directors, Senior Management, Marketing, Training & Education, Research & Development, Regulatory & Clinical Affairs, Reimbursement, Customer Service, and Technical Service and as appropriate other departments to provide the highest level of service to customers.
• Monitors and reports on all relevant activity, sales calls, calendar, and sales to objective by account within the assigned geography. Provides necessary input for the timely preparation and submission of formal offers and price quotes to qualified accounts and provides timely and factual feedback on market participant activities within the assigned geography.
• Completes sales and expense reports as requested by management in a timely manner and in accordance with company policy, maintains planning calendar and completes all additional documentation requested by management on time.
• Protects and acts responsibly toward all company equipment, confidential information and effectively manages expense budget. Provides support at Tradeshows as requested by management.
• Immediately reports to Regulatory Affairs and as appropriate Technical Services of any product failures or customer complaints, and provides timely reporting through established processes.
• Shares concepts and ideas on product improve