Territory Manager, MCS - San Diego

Abbott; San Diego (CA); On-site; USD 83,000 - 167,000; Full time

Job summary

Abbott in San Diego is seeking an experienced Heart Failure Sales Specialist to drive growth across the territory. You will leverage clinical knowledge of Ventricular Assist Device (VAD) systems and collaborate with cross-functional teams to meet SIP and Vital Few targets.

You will manage customer relationships, provide technical support, forecast revenue, and contribute to the sales pipeline while adhering to Advamed guidelines and hospital policies. Extensive travel is required.

Qualifications

• Bachelor degree in relevant field (or equivalent).
• Five years of medical device sales experience in cardiovascular.
• Ability to travel extensively in the territory, including overnights.
• Strong understanding of hospital account management and customer relationships.

Responsibilities

• Achieve sales targets as outlined in the SIP and Vital Few.
• Provide clinical and technical support to customers.
• Prepare territory budget and revenue forecast for the annual sales plan.
• Maintain regular contact with current and potential accounts in the assigned territory.

Skills

Extensive travel

Hospital account management

Strong customer relationships

Education

Bachelor degree in relevant field

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Heart Failure

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

What You’ll Work On

• Achieve sales targets as outlined in the SIP and Vital Few.
• Clinical knowledge of all Abbott Ventricular Assist Device (VAD) system to support cases as needed.
• Effective and timely management of business process, including customer contract negotiation, price quotes, customer complaints, monthly reports, TAP's, Blue Sheets, Partnership Summary, SFA, RMA, expense management and Concur expense reporting.
• Effective communication and collaboration with: Territory Team (Clinical, Market Development), Training and Education, Center Development, Reimbursement, Technical Services, Customer Service, Marketing and Field Management Team.
• Targeted approach to growing your business and achieving sales targets. Demonstrate effective: account assessment, forecasting, and strategic planning utilizing the Strategic Selling Sales Methodology.
• Ensure customer Satisfaction.
• Awareness of and adherence to Advamed guidelines.
• Understanding and application of hospital administration, purchasing and reimbursement policies.
• Region wide project involvement.
• Establishes outstanding customer relationships and shows the highest degree of professional behavior at all times.
• Responsible for initiating account contacts, conducting high level of sales call activity, providing clinical and technical support/guidance to customers. Maintains regular contact with current and potential accounts in the assigned territory.
• Actively participates in the communication of concepts and ideas, which prove of benefit to the sales and customer support efforts. Prepares territory budget and revenue forecast for approval and inclusion into the annual sales plan. Provides field input into all aspects of the strategic and tactical planning process and submits forward looking projections of sales for internal inventory forecasting.
• Serves as a corporate liaison working closely with Region Directors, Senior Management, Marketing, Training & Education, Research & Development, Regulatory & Clinical Affairs, Reimbursement, Customer Service, and Technical Service and as appropriate other departments to provide the highest level of service to customers.
• Monitors and reports on all relevant activity, sales calls, calendar, and sales to objective by account within the assigned geography. Provides necessary input for the timely preparation and submission of formal offers and price quotes to qualified accounts and provides timely and factual feedback on market participant activities within the assigned geography.
• Completes sales and expense reports as requested by management in a timely manner and in accordance with company policy, maintains planning calendar and completes all additional documentation requested by management on time.
• Protects and acts responsibly toward all company equipment, confidential information and effectively manages expense budget. Provides support at Tradeshows as requested by management.
• Immediately reports to Regulatory Affairs and as appropriate Technical Services of any product failures or customer complaints, and provides timely reporting through established processes.
• Shares concepts and ideas on product improvement and potential new accessories with Research and Development.
• Performs other duties as assigned by management.

Required Qualifications

• Bachelor degree in relevant field of study required (or equivalent).
• Five years of medical device sales experience required within Cardiovascular field.
• Ability to travel extensively throughout the territory including overnights.
• Understanding of hospital account management and proven ability to establish strong customer relationships is required.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

The base pay for this position is $83,300.00 – $166,600.00. In specific locations, the pay range may vary from the range posted.