Territory Manager - Landscaping, Lot Sweeping and Irrigation Pro

Ferrandino & Son. Inc.; Charlevoix (MI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401(k) with company match

Job summary

Ferrandino & Son, Inc. is seeking a Territory Manager for the Greater Detroit Michigan area to independently develop client relationships across assigned territories and oversee exterior maintenance quality for landscaping, snow removal, and lot sweeping.

Preference is given to candidates with landscaping, snow removal, and/or lot sweeping experience, plus botany/horticulture/arboriculture or irrigation background. Base pay ranges from $65,000 to $75,000 with benefits and potential bonuses.

Qualifications

• Knowledge of commercial landscape management, snow removal, irrigation and/or lot sweeping.
• Exemplary communication, presentation, problem solving, and time-management skills.
• Proven ability to work independently, in an organized, focused, and disciplined manner.
• Able to identify, balance, and prioritize shifting client needs and grow client relationships.
• Ability to travel within designated territory and other territories, with overnight stays, as necessary, and some weekend travel.
• Self-starter who can manage all day-to-day activities, including schedules, on and off-site meetings and critical deliverables.
• Excellent communication skills with internal management, client representatives and service partners, both written and verbal.

Responsibilities

• Conduct ongoing relationship-building and coaching regarding vendor partners and new vendor partners to meet service expectations.
• Identify and qualify potential new vendor partners for vetting process.
• Be available to meet with vendor partners upon request.
• Assess properties within assigned territory for quality control and ensure contractor work meets standards.
• Provide consistent communication with clients about needs and goals, to build relationships.
• Independently spot issues and resolve problems.
• Review contracts to understand scope of work and opportunities for enhancements.
• Identify and propose site enhancements and lead enhancement projects with clients.
• Identify safety/environmental issues on client sites and address them.
• Develop proposals outlining scope of new projects and pricing for enhancements.
• Perform RFP measurements, assessments and photo documentation.
• Manage field requests as directed by Regional Manager.
• Assist onboarding of new vendor partners with ongoing communication.
• Work with vendors to execute enhancements per contract and counsel on out-of-scope work.
• Identify underperforming vendors and initiate remedial actions.
• Lead trainings focused on arboriculture, botany, horticulture, and environmental factors.

Skills

Landscape management knowledge

Snow removal experience

Irrigation knowledge

Lot sweeping experience

Communication skills

Problem solving

Time management

Independent work

Travel flexibility

Driver's license

Education

BA in botany/horticulture/arboriculture

Tools

MOS systems

Tablets

Cell phones

Cameras

Job description

Territory Manager - Landscaping, Lot Sweeping and Irrigation Pro

At Ferrandino & Son, Inc., we know there is nothing routine about Exterior Maintenance (Landscaping, Lot Sweeping, and Snow Removal). Our Territory Managers are a key piece of our client and location-specific approach to Exterior Maintenance. Territory Managers are the day-to-day face of Ferrandino & Son for many of our clients. Ferrandino & Son, a national facility maintenance services company, is seeking a Territory Manager for the Greater Detroit Michigan area. As a Territory Manager, you will independently develop existing and new client relationships across assigned territories. You will perform quality control assessments of client properties during which you will assess aesthetic appeal; the conformity of the exterior maintenance service partner’s work to contractual requirements, and you will assess safety and environmental issues to ensure quality and identify areas for improvement across client sites. Preference is given toward those with prior landscaping, snow removal and/or lot sweeping experience. Educational background and/or training in the areas of botany, horticulture, arboriculture and/or irrigation are strongly preferred. You will be responsible for managing and growing Ferrandino & Son’s client and service partner relationships in your assigned territory.

How TMs Make an Impact

Territory Managers will:

Learn: Develop and/or hone your understanding of plants, grasses, and trees that thrive in various environments, and ways to issue-spot and problem-solve for various environmental factors that can affect exterior maintenance such as landscaping, snow removal, lot sweeping and more.

Be an effective communicator: Adapt communication styles to adhere to a diverse array of clients, service partners, and people, to drive business opportunities.

Be a problem solver: Develop client-specific approaches blending service partner abilities with client requirements and ensure quality across all contractual agreements.

Examples of Areas of Responsibility:

• Conduct ongoing relationship-building and coaching regarding existing vendor partners and new vendor partners, so they understand expectations of service


• Identify and qualify potential new vendor partners for vetting process


• Be available to meet with vendor partners upon request


• Assess properties within assigned territory for quality control, ensuring that exterior maintenance performed by third-parties meet client standards and contractual requirements


• Provide consistent communication with clients about needs and goals, to build relationships and ensure service-expectations are met and contractual obligations are fulfilled


• Independently spot issues and resolve problems


• Review and understand contracts to understand scope of work and opportunities to develop business


• Identify and propose site enhancements to clients


• Develop and lead site enhancement projects with clients


• Promptly identify safety issues stemming from landscape and/or environmental factors on client-sites


• Develop proposals outlining scope of new projects and assigning accurate pricing for enhancement projects


• Ability to perform Request for Proposal (RFP) measurements, assessments and picture-taking


• Independently manage and perform field requests as disseminated by Regional Manager


• Onboarding assistance to new vendor partners with constant communication


• Working with vendor partners to execute enhancement projects according to contract


• Counseling vendor partners to suggest out of scope enhancements recognized during their regular service rotations


• Identify vendor partners who are not performing and initiate remedial efforts with vendor partners who are not performing


• Lead and participate in trainings focused on arboriculture, botany, horticulture, and other environmental factors

Skills You Bring

We seek candidates from a variety of educational backgrounds with a demonstrated interest in exterior maintenance. Successful candidates blend attention to detail with effective interpersonal interactions, and they leverage their knowledge of environmental factors to consistently enhance client properties.

Qualifications include

• Knowledge of commercial landscape management, snow removal, irrigation and or lot sweeping


• Exemplary communication, presentation, problem solving, and time-management skills such as with vendors and clients


• Proven ability to work independently, in an organized, focused, and disciplined manner


• Able to identify, balance, and prioritize shifting client needs and grow client relationships


• Ability to travel within designated territory and other territories, with overnight stays, as necessary, and some weekend travel


• Self-starter who can manage all day-to-day activities, including schedules, on and off-site meetings and critical deliverables


• Excellent communication skills with internal management, client representatives and service partners, both written and verbal


• Ability to understand and operate internal operating systems, MOS products, tablets, cell phones and cameras


• Valid driver’s license in one of the 50 states with a clean driving record


• Physically able to drive and operate a vehicle; walk; stand; speak; sit; write; and type

Preferences include

• BA or above in botany, horticulture, and/or arboriculture


• Three-to-five-years of experience in landscape management, landscape management sales, and the management of service partners

Position Type/Expected Hours of Work

Territory Managers design their own schedules and apply their own judgement to determine how to best ensure effective quality control within the scope of each client’s request.

This position largely operates independently in the field, working in various locations, and visiting client sites.

Travel

Seasonally-dependent. Increased travel before, during, and after snow events. Travel as necessary for other business critical events. AGPS Device/ Tracker is installed on all automobiles and or/cell phones.

Ferrandino & Son Inc.is a national facility maintenance and construction services company providing our clients with superior service. Our employees are provided comprehensive benefit options including Medical, Dental, Vision, Life Insurance, 401(k) with company match and more! We provide for learning and development of our team based on their job function and opportunities for growth. Expected base pay rates will be between $65,000 and $75,000 per year at the commencement of employment. Base pay, if hired, may include discretionary bonuses and other short and long-term incentive packages.

At Ferrandino & Son, Inc. our goal is to maintain a diverse workforce. We want to be the first choice for potential employees. It is the policy of Ferrandino & Son, Inc. to ensure equal employment opportunity without discrimination or harassment as to any characteristic protected by law. Ferrandino & Son, Inc. is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.