Store Manager

Lennox; Fairfield (NJ); On-site; USD 68,800 - 90,300; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental, vision coverage

401(k) retirement plan

Paid time off

Job summary

Lennox is seeking a Store Manager in Fairfield, NJ to lead customer service and drive sales performance. This role involves managing daily operations, recruiting and training staff, and promoting products to the dealer network.

The ideal candidate has a high school diploma, 5+ years of experience, strong communication skills, and expertise in HVAC systems. Offer includes a competitive salary and comprehensive benefits.

Qualifications

• Minimum of 5 years of related experience required.
• Ability to lead and develop a sales team.
• Expert knowledge of HVAC systems preferred.

Responsibilities

• Recruit and develop sales team and warehouse staff.
• Promote products to dealer network and contractors.
• Manage daily store operations and customer service.

Skills

Leadership

Customer service

Communication

HVAC systems knowledge

Business acumen

Education

High school diploma or equivalent

Bachelor's degree or equivalent (preferred)

Job description

Who We Are

Lennox (NYSE: LII) is driven by 130 years of legacy and HVAC and refrigeration success. We provide residential and commercial customers with industry-leading climate‑control solutions and cultivate a workplace where all employees feel heard and welcomed. Lennox fosters a global community that values each team member’s contributions and supports career development.

What Drives Success

As a Lennox Store Manager you will lead a committed customer service team, positively impact financial performance, and collaborate with sales to exceed revenue targets. You will manage daily store operations, model outstanding customer service, and communicate initiatives, priorities, and company strategy to team members.

Duties Include, But Are Not Limited To

• Recruit, hire, train and develop the inside sales team and warehouse staff with a focus on excellent customer service and solid selling skills.
• Promote replacement components and aftermarket products to the dealer network, contractors, and other business segments.
• Own the business in the local market and deliver results on sales, growth, and profitability goals by partnering with Sales to pursue new opportunities.
• Maintain a customer‑ready, professionally merchandised showroom, warehouse, building, and grounds.
• Coordinate with transportation providers for daily shipments.
• Prioritize and promote an ongoing Environmental, Health and Safety program.
• Manage and tailor inventory to the local market’s needs.
• Ensure accurate inventory through cycle counting and general operational excellence.

What We Are Looking For

• High school diploma or equivalent; bachelor’s degree or equivalent preferred.
• At least 5 years of related experience.
• Ability to lead others.
• Strong oral and written communication skills.
• Capability to lift up to 50 lbs.
• Expert knowledge of HVAC systems strongly preferred.
• Proficiency in developing and maintaining strong professional relationships with customers, dealers, sales, and operations partners.
• Strong business acumen to position the store within the market through effective promotion, customer outreach, and event planning.

What We Offer

Compensation

This is a salaried exempt role with a starting salary range of $68,800 – $90,300 annually. Salary may vary based on geography, market, and the candidate’s skills, education, and experience. Eligible employees may receive an annual bonus per the company’s plan. Overtime is not applicable.

Benefits

Subject to eligibility, benefits include tuition reimbursement; medical, dental, vision, and prescription drug coverage; 401(k) retirement plan; short‑term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long‑term disability insurance.

New hires may also receive up to 12 days paid time off, 2 paid well‑being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year, based on hire date and eligibility.

Our Culture

Integrity, Respect, and Excellence are the core values that drive our culture. We are an equal‑opportunity employer committed to recruiting, developing, and retaining talent from diverse backgrounds. Everyone has the opportunity to succeed and contribute to our growth.

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.