Territory Manager Dual

Mohawk Industries Inc.; Michigan; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Mohawk Industries, Inc. is seeking an entry-level Territory Manager to cover West Michigan and surrounding cities. You will act as the principal selling agent, discovering new customers and markets while supporting the company’s business plan.

You will travel 75–100% domestically, perform sales calls, quote prices, take orders and provide exceptional customer service. This role requires enthusiasm, creativity, and the ability to learn Mohawk’s diverse product lines.

Qualifications

• High school diploma required; college degree a plus.
• 1–3 years of progressively responsible sales or related experience.
• Ability to learn in-depth knowledge of Mohawk’s products and markets.
• Knowledge of marketing and sales concepts including basic accounting and distribution.
• Proficient with PC, e-mail, and in-house databases.

Responsibilities

• Perform sales calls and travel to customers to present information, quote prices, take orders and close sales.
• Provide customer service to resolve issues in line with marketing policies.
• Communicate customer requirements and coordinate with other departments.
• Monitor territory performance against objectives and take corrective actions.
• Prepare timely field reports and assist in business and product planning.
• Develop a territory coverage plan to meet goals.
• Analyze regional opportunities and forecast sales and product demand.

Skills

Sales skills

Communication skills

Negotiation

Analytical thinking

Customer service

Education

High school diploma

College degree preferred

Tools

CRM software

MS Office

Job description

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

Mohawk is looking for a Territory Manager to be a selling agent for Mohawk Industries in the West Michigan or surrounding cities. This is an entry-level sales position that requires a certain degree of creativity and latitude. To be the principal selling agent within the assigned territory for the company to achieve the short and long term objectives established in the company’s Business Plan. Objectives will be achieved through the discovering of new customers and existing markets in the assigned territory.

What you’ll do:

• Perform sales calls, which includes traveling to customers and potential customer’s facilities to share information and support, making sales presentations to prospective and present clients, calculating and quoting prices, taking orders and closing transactions
• Provide customer service to ensure resolution of issues within marketing policies
• Communicate customer requirements and request support from other departments as necessary
• Monitor territory performance against established objectives and guidelines, taking strategic action to improve performance
• Provide product specific customer feedback to product line managers, management or customer service personnel as appropriate to assist in achieving company’s mission, vision and objectives
• Assist in establishing sales objectives for the territory in conjunction with the District Manager and ensure sales activities in the territory comply with established policies, procedures and practices
• Provide timely reporting of activities in the field and special reporting to assist in the business and product planning
• Assist in developing a territory coverage plan, which defines the type of support and frequency of customer contact required to meet territory goals
• Perform analysis on region opportunities and develop forecast for sales by customer and product and others statistical reports as required on a timely basis

What you have:

• High school diploma required; college degree a plus
• 1-3 years of progressively responsible work related experience and any combination of education and training which provides the required knowledge, skills and abilities to perform the essential functions of the job;
• Ability to learn and maintain indebt knowledge of the company’s diverse business and product lines
• Knowledge of the terms, concepts and practices of the marketing and sales environment, to include basic accounting, product developments and manufacturing procedures, distribution, customer service, etc
• Proficient using a PC, e-mail and other in-house database systems.

What you’re good at:

• Presenting and communicating in oral, written, and interpersonal forms to effectively interact and negotiate with internal and external customers and business contacts
• Reducing tension or conflict in antagonistic situations while maintaining professionalism
• Ability to persuade, market, and sell new ideas
• Gathering, assembling, correlating, and analyzing statistical and financial data to develop solutions

What Else?

• 75% - 100% domestic travel via land and/or air. May be required to lift and move up to 100lbs without lifting aids. Vision requirements are comparable to that which is required to maintain a valid driver’s license. 100% body movement is required to successfully perform the job, such as standing, reaching, climbing, use of all major limbs, etc.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.