Territory Manager, Companion Animal - West Chicago, IL

CEVA Logistics; Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player in animal health is seeking a Territory Manager to drive sales and foster relationships within veterinary practices. This vibrant role involves understanding customer needs and providing innovative health solutions for companion animals. The ideal candidate will be results-oriented and passionate about enhancing the human-animal bond. You will play a key role in executing sales strategies, managing relationships, and contributing to the overall success of the company. If you thrive in a dynamic environment and are eager to make a difference in animal health, this opportunity is for you.

Qualifications

• 3-10 years of proven outside sales experience preferred.
• Strong analytical skills and attention to detail required.

Responsibilities

• Manage sales activities to meet territory objectives.
• Build relationships with veterinarians and clinic staff.
• Prepare and execute sales plans to achieve targets.

Skills

Sales Skills

Customer Relationship Management

Negotiation Skills

Analytical Skills

Communication Skills

Education

Bachelor's Degree

Tools

CRM Software

Job description

Territory Manager, Companion Animal - West Chicago, IL

The success of a company depends on the passionate people we partner with.

Together, let's share our talents.

As a global leader in animal health, Ceva Animal Health believes our success is linked to our passionate people researching, developing, producing and supplying innovative health solutions for all animals, which contributes to the future of our diverse planet.

We are committed to ensuring the highest possible level of care and well-being for farm animals (poultry, pigs, ruminants), companion animals (dogs and cats) and wildlife.

Indeed, our “Together, Beyond Animal Health” vision emphasizes that the health and wellbeing of people, animals and our planet are totally interlinked. More than ever, Ceva is committed to a "One Health" approach.

As part of our “Diversity, Equity and Inclusion” policy, Ceva Animal Health is committed to the employment of people with disabilities and will make reasonable accommodations throughout the interview process to ensure an inclusive and accessible experience for all applicants. To request an accommodation, please contact a member of the Ceva Talent Acquisition team.

Your missions:

Location: West Chicago, IL

Base Salary: $80,000-$110,000

Commission: $0-$70,000

Job Summary and Purpose:

The Ceva Territory Manager is a vibrant, self-motivated, results-oriented sales driver. This position involves building strong relationships with veterinary professionals, understanding their needs, and providing solutions through Ceva's product lines. Ceva Territory Managers exemplify our core values of customer passion, entrepreneurial spirit, innovation, and solidarity through their consultative-focused sales approach to improve the health and well-being of pets across the nation.

Ceva Territory Managers do more than just sell. They are passionate about providing innovative products and solutions to support the local veterinarian and the communities that surround them. Through every interaction, conversation, and connection they strive to exude our Together, Beyond Animal Health mission to strengthen the human-animal bond and combat zoonotic diseases.

The ideal candidate is driven, proactive, professional and solutions-minded influencer. They lead with passion and seek to understand the daily challenges of our customers. They offer collaborative solutions to meet those challenges. The ideal candidate drives sales by fostering consultative relationships.

Responsibilities and Key Duties:

Preparing and Executing the Sales Plan

• Manages and prioritizes all activities to meet territory objectives according to the defined account segmentation.
• Completes pre-call planning, clinic-by-clinic, with a clear objective for each sales call.
• Schedules appointments, meetings with critical account staff, makes sales presentations, closes on business, and takes orders. Utilizes Sales Force Effectiveness principles and prepares to advance the sales process in each call. Responsible for all business activities in an assigned territory.
• Develops a sales plan to meet monthly, quarterly, and annual sales objectives through analysis of current sales revenue, market share, competitive activity, and opportunity. Tracks and measures progress against that plan, adapting as needed to ensure success. Develops and follows territory route and segmentation to maximize opportunities and selling time, maintaining and building revenue with existing customers while prospecting for new business. Increases share of wallet with each customer call.

Managing Sales Results and Outcomes

• Contributes to the team effort by accomplishing related sales results as needed through the advocacy of strategic products.

Impact and Influence

• Creates a high level of confidence in the Ceva product range.
• Influences the entire healthcare team to recommend and sell Ceva products to clients. Changes behaviors at the practice level through education and impact. Effectively holds technical product and medical conversations at veterinary products.
• Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management.
• Attends and coordinates events such as local VMAs, Key Opinion Leader (KOL) dinners, conferences, and tradeshows.

Developing and Preserving Relationships

• Builds long-term strategic relationships and interacts with veterinarians and key decision-makers within veterinary clinics.
• Identifies customer needs and provides solutions to meet those needs. Builds effective relationships and partnerships with entire clinic staff, including veterinarians, veterinary technicians, practice managers, front-office staff, and others.
• Increases dispensing through staff trainings, promotional activities, incentives, and contests for clinic staff. Takes responsibility for developing and implementing programs at the clinic level. Increases market share and share of wallet in clinics with a goal of growing the overall category.
• Partners, influences, and leverages a surrogate sales force of Distribution Sales Representatives (DSRs). Enhances DSR knowledge of Ceva products and value through training. Plans and identifies where DSR support is needed. Uncovers opportunities and wins DSR support to maximize those opportunities. Provides value to DSRs. Schedules and facilitates ride-alongs with DSRs. Builds and enhances share of voice and wallet with distributor partners to drive the Ceva business forward.
• Communicates broadly in a professional manner and often with Regional Manager, DSRs, Marketing, Strategic Accounts, and other staff. Communication is multi-channel, responsive and frequent in nature, while exhibiting willingness to accept and incorporate feedback.

Market Insight Generation

• Collects and shares impressions and information about competitors by gathering current marketplace information. Shares the information collected during customer visits.
• Recommends changes in products, services, and policies by evaluating results and competitive developments.

Negotiating

• Negotiates with key decision-making buyers according to Ceva’s commercial policy. Collaborates with Regional Manager to facilitate negotiations with larger multiple-doctor practices or group purchasing organizations.

Reporting

• Completes administrative and sales reporting duties as required. Completes weekly expense and territory reports. Effectively manages expense budgets within the required guidelines.
• Utilizes the CRM tool to maintain call notes and track sales activity and investment in medical education programs.
• Reports the general market environment with competitors, customer details or changes.

Core Competencies:

• Shapes solutions out of complexity
• Customer focus
• Collaborates with empathy
• Engages and develops
• Drives ambition and accountability
• Influences others

Technical / Functional Competencies:

• Planning and Organization
• Customer Knowledge
• Product Knowledge
• Prospection & Qualifying
• Sales Call Discovery, Positioning and Presenting
• Objection Handling
• Negotiation & Closing Skills

Qualifications:

Education: Bachelor’s degree. Equivalent experience may be considered in lieu of bachelor’s degree.

Work Experience:

• 3-10 years proven track record in outside sales strongly preferred. At minimum, proven success in a fast-paced business-to-business sales environment.
• Uses analytics and insights to enhance decision-making and tactical execution.
• Follow-through and attention to detail.
• Ability to manage assigned expense budgets.
• Highly focused and results-oriented, able to identify goals and priorities and resolve issues in initial stages.

Other: Must have an acceptable driving record. Must be willing and able to spend 8+ hours per day in a vehicle.

Physical Requirements:

Ability to travel via plane or car for up to 8 hours per day. Must possess the ability to read, speak and understand English.

Working Conditions:

Primary work location is making sales calls within a veterinary clinic. Must be comfortable working around animals.

Travel Required:

Overnight travel required; the amount varies by territory.

This job description is intended to convey information essential to understanding the scope of the job and general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, duties, and responsibilities or working conditions associated with the job. This job description is not an employment contract. Ceva reserves the right to modify job duties and/or job descriptions at any time to meet the needs of the business.

VEVRAA Federal Contractor

Ceva is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, genetic information, actual or perceived sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Ceva encourages men and women, members of all racial and ethnic groups, individuals with disabilities and veterans to apply.

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