Territory Manager

Kloeckner Metals; Tucson (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Paid Holidays

Health insurance - Medical/Prescripion

Health Savings Account (HSA)

Wellness Stipend

Paid Life insurance

Paid Short / Long-Term Disability

Adoption Assistance (Financial)

Adoption & Fertility Navigation

Referral Program

Employee Assistance Program

Employee Discount

Tuition reimbursement

Job summary

Kloeckner Metals is seeking a Territory Manager to develop and maintain sales within a defined geographic region, service existing customers, and grow the business in line with company strategy. Reports to the Commercial Director in the region.

The role emphasizes coordinating with inside sales and production, using a CRM to maximize productivity, maintaining territory records, and delivering timely reports. Strong communication and analytical skills are essential.

Qualifications

• 1+ year in the metals industry with product knowledge.
• Results-driven with high performance standards.
• Strong external and internal customer focus.
• Experience in sales, management, account management, or relevant field.
• Experience using a CRM to maximize productivity and sales.
• Strong verbal and written communication skills.
• Excellent listening, negotiation and presentation skills.
• Strong interpretation and analytical skills.
• Ability to manage multiple customer accounts.

Responsibilities

• Services existing accounts, calls on potential new accounts to generate orders.
• Resolves customer complaints by investigating problems and developing solutions.
• Collaborates with inside sales and production to meet customer needs and resolve issues.
• Submits activity and territory analyses to management.
• Maintains professional knowledge and networks through workshops and publications.
• Maintains territory and customer sales records.
• Other duties as assigned.

Skills

Metals knowledge

CRM usage

Customer focus

Verbal & written communication

Negotiation

Presentation

Analytical skills

Multi-account management

Tools

CRM software

Job description

Job Summary

The Territory Manager serves customers by developing and maintaining sales within a general geographical area, meeting customer needs, and growing Kloeckner business as aligned with company strategy. This position reports directly to the Commercial Director in a region.

Summary of Essential Job Functions/Responsibilities

• Services existing accounts, obtain orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential new business
• Resolves customer complaints by investigating problems; developing solutions; making recommendations to management
• Works closely with inside sales and production teams to ensure customer needs are met and problems are adequately resolved in a timely and complete fashion
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications; establishing personal networks; participating in professional societies
• Provide historical records by maintaining records on territory and customer sales
• Other related duties as assigned

Qualifications

• 1+ year in the metals industry with some level of product knowledge
• Results driven individual with high performance standards of themselves and others
• Strong external and internal customer focus
• Previous work experience in sales, management, account management, or relevant experience
• Experience using a CRM to maximize productivity and sales effectiveness
• Strong verbal and written communication skills
• Excellent listening, negotiation, and presentation skills
• Strong interpretation and analytical skills
• Ability to manage multiple customer accounts

Benefits

• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Health insurance - Medical/Prescription Drug/Dental Vision
• Health Savings Account (HSA)
• Wellness Stipend
• Paid Life insurance
• Paid Short / Long-Term Disability Insurance
• Adoption Assistance (Financial)
• Adoption & Fertility Navigation Support
• Referral Program
• Employee Assistance Program
• Employee Discount
• Tuition reimbursement