Territory Manager

Dunlop Sports Americas; Springfield (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Dunlop Sports Americas is seeking a Territory Manager for Central Illinois (also Northwest, Southern, and Eastern Iowa) to meet with authorized accounts regularly, explain our culture and products, and drive sales while maintaining exceptional customer service. The role requires visiting customer sites, conducting product knowledge trainings, and expanding dealer networks.

The candidate should have a four-year degree or equivalent experience, strong communication skills, and a valid driver's

Qualifications

• Four-year college degree required or equivalent experience.
• Experience managing a sales territory and customer relationships.
• Strong communication and organizational skills.

Responsibilities

• Meet with authorized accounts across the assigned territory on a regular basis.
• Present and promote products and programs while processing orders.
• Provide product knowledge training and support to staff and customers.
• Maintain relationships and ensure excellent customer service and integrity.

Skills

Sales experience

Territory management

Customer service

Communication

Organizational skills

Education

Bachelor's degree (marketing or related field)

Tools

CRM software

MS Excel

Job description

About Us:

At Dunlop Sports Americas, our purpose is to empower people through the joy of sports.

About Us:

At Dunlop Sports Americas, our purpose is to empower people through the joy of sports.

We believe sport can bring out the bestinpeople. Uniting communities, inspiring grit, and creating moments of shared achievement.That’swhy every product we design, every service we deliver, and every partnership we build is driven by this belief. Whetherit’sa golfer finding confidence in their swing, a tennis player discovering new potential, or a teammate taking pride in their contribution, our work enables spectators, fans, and sports enthusiasts to connect with the game and with each other. Through innovation, quality, and care, we create experiences that uplift, motivate, and empower - so that everyone can find their own joy in sport.

Our Vision:

Our visionis to be at the heart of the game. Loved by fans, trusted by partners, and powered by passionate people.

More than a brand, we’re people. And we show up each day because we’re motivated to be a meaningful presence in the world of sport wherever it’s played, watched, or practiced. Being at the heart of the game means leading with integrity - our products do what we say they do. It also means dedication to reliable service and collaboration with all our partners. Our goal is to shape the culture of sport with the energy, authenticity, and joy we bring to every part of what we do.

Our Values

We live our values every day:

• Service-Deliveringsolutions andcare; creatingimpact.
• Teamwork- communicate,respect,and succeedtogether.
• Integrity & Accountability-Dowhat’sright,own theoutcome.
• Innovation & Challenge- always improving, always advancing, always up for the challenge.
• Joy-Pride in theprocess,fulfillmentin theresults.
  

Territory Manager - Central Illinois (also Northwest Illinois, Southern Illinois, and Eastern Iowa)

SUMMARY: Meet on a timely and regular basis with authorized Srixon/Cleveland Golf/ASICS accounts throughout an assigned territory, explaining our company culture, values, principles, philosophy, programs, and products. Srixon/CG/ASICS Territory Managers (TM’s) will be courteous and professional while making a good sale at all times for both the customer and Srixon/CG/ASICS.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Sales and service visits consist of communicating, informing, presenting, and processing orders with all accounts on a regular and timely basis.
• Must be accessible and respond promptly and professionally to all customer and home office inquiries whether in person, via phone, or email.
• Must perform actions and tasks that EXCEED our customer expectations, thus creating the highest quality experience.
• At all times be respectful of others and conduct themselves with the utmost integrity and honesty.
• Establish and maintain personal, professional, and productive relationships with all customers and individuals involved in the selling process.
• Make sales and service visits at customer’s place of business according to the following guidelines or as directed.
• Conduct a formal product knowledge training seminar as needed for all staff and program account’s personnel.
• Conduct, as a minimum, one day on an annual basis for all staff and program accounts that may be a demo day, short game clinic, fitting day or promotional day.
• Average 4-6 sales calls per day in season; and 2-4 per day during prebook season.
• For all other customers, conduct product knowledge sessions and demo/fitting days on an “as requested” basis; however all Srixon/CG/ASICS customers need to have a thorough understanding of our company values, principles, philosophy, programs, and products.
• Increase sales through established distribution channels approved and determined by Srixon/CG/ASICS that enhance the presence of our products.
• Strategically manage and make available demo and personal use product to appropriate customers and process these orders on a timely basis.
• Adhere to company policies and guidelines that relate to credit, returns, and global distribution strategy.
• Strategically manage, distribute, and maintain collateral materials with all customers and strive to obtain prime floor space for these on a regular basis, thus ensuring proper usage.
• Identify possible locations for new customers and assist in the completion of appropriate processing as necessary.
• Keep company informed of all changes to customer status, including but not limited to contact names, addresses, phone numbers, fax numbers, email addresses, and other pertinent information.
• Submit and update visitation and demo day activities as directed.
• Attend and participate in company-sponsored seminars or meetings as well as regional or national trade shows as directed.
• Submit territory absence or vacation plans for approval to their Regional Team Leader with a minimum of 2 weeks advance notice.
• Participate in a yearly performance review with their Regional Team Leader and incorporate follow up direction from that process as well as travel summaries and feedback.
• Territory managers may not represent any other companies or products.
• Perform other tasks and duties as assigned.

Qualifications

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

• Four-year college degree preferably in marketing or related business field; or comparable job experience at Srixon/CG/ASICS which may include Customer Service, Tour, Tech Van or other related experience with a minimum of HS diploma; or a combination of the above may be considered.
  

Other Skills And Abilities

• Must have and maintain a valid driver’s license.
• Familiarity with computers and applications (Word or Excel for example).
• Ability to maintain confidentiality of sensitive information.
• Excellent language and math skills required.
• Excellent organizational skills.
• Must work well with others.
• Ability to initiate and maintain correspondence with customers and home office.
• Ability to take direction and critical feedback and to act on that direction.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk over irregular surfaces and terrain; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee is required to drive a vehicle that holds product line samples, displays, demo day tent, fitting carts, and supplies. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee frequently works in outside weather conditions and occasionally near moving mechanical parts. The noise level in the work environment is usually moderate.

Disclaimer: This job description generally indicates the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an applicant. It is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities, and additional duties. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Nothing in this description changes the at-will employment relationship between the company and its employees.

DSA is an equal-opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, reproductive health decision-making and genetic information, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.