Territory Manager

Xylem; New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company contribution

Paid time off

Tuition reimbursement

Paid parental leave

Volunteer Program (Xylem Watermark)

Job summary

Xylem is seeking a Territory Manager for the Northeast to lead the technical sales team and drive growth in wastewater treatment and related sectors. You will develop sales strategies, manage key client relationships, and guide initiatives that promote advanced treatment solutions.

The role covers the Northeast US, requiring strong leadership, deep knowledge of industrial sales processes and environmental treatment technologies, and the ability to collaborate across departments.

Qualifications

• Bachelor’s degree required.
• 8+ years’ sales experience; 2+ years in team leadership.
• Knowledge of Municipal Wastewater and treatment equipment.
• Proficiency with sales tools and software (MS Dynamics 365, CRM, SAP ERP).
• Strong communication and presentation skills; channel partner management experience.
• Willingness to travel up to 50%.

Responsibilities

• Develop and implement sales strategies to meet targets.
• Lead and mentor the sales team; set goals and provide training.
• Manage key client relationships and pursue new business.
• Coordinate with marketing and other departments to optimize sales processes.
• Prepare budgets, forecasts, and monitor performance.
• Represent the company at industry events and trade shows.

Skills

Leadership

Strategic thinking

Communication

Market analysis

Team mentoring

Education

Bachelor’s in Science or related field

Tools

Microsoft Dynamics 365

CRM systems

SAP ERP

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We 're Hiring a Territory Manager in the Northeast!

Job Summary

The Territory Manager (Municipal wastewater) is responsible for leading the technical sales team to achieve long-term growth and expand into new markets, with a particular focus on the wastewater treatment and biological treatment sectors. This role involves developing and implementing sales strategies, managing key client relationships, and ensuring the successful execution of initiatives that drive adoption of advanced treatment solutions. The Manager also oversees the recruitment, training, and performance of the sales team, while providing strategic guidance to meet and exceed sales targets. Success in this position requires strong leadership skills, excellent communication abilities, and a deep understanding of both industrial sales processes and environmental treatment technologies.

This role covers the Northeast US territory.

Responsibilities

• Develop and implement sales strategies to achieve company's sales targets
• Monitor and analyze market trends and competitors' activities
• Manage and mentor sales team, including setting sales goals and providing training
• Collaborate with other departments to ensure smooth sales process and customer satisfaction
• Review and improve sales processes and policies to increase efficiency and effectiveness

Technical Expertise

• Understand and stay updated on company's products and services
• Provide technical support and advice to sales team and customers
• Conduct product presentations and demonstrations to potential clients
• Participate in trade shows, conferences, and other industry events to showcase company's products and services
• Conduct market research and identify potential new products or services to meet customer needs

Client Relationship Management

• Build and maintain strong relationships with key clients
• Identify and pursue new business opportunities with existing clients
• Conduct regular meetings with clients to understand their needs and provide solutions
• Address any customer concerns or issues in a timely and effective manner

Budget and Forecasting

• Prepare and manage sales budgets and forecasts
• Monitor and report on sales performance and provide recommendations for improvement
• Ensure sales team meets or exceeds sales targets and objectives
• Identify and implement cost-saving measures to optimize sales operations

Team Collaboration and Communication

• Foster a positive and collaborative work environment within the sales team
• Communicate effectively with other departments to ensure alignment and cooperation
• Provide regular updates and reports to upper management on sales activities and results
• Collaborate with marketing team to develop effective sales strategies and materials

Professional Development

• Stay updated on industry trends, developments, and best practices
• Attend relevant training and conferences to enhance skills and knowledge
• Actively seek opportunities for personal and professional growth
• Mentor and coach sales team members to help them reach their full potential.

Team Management

• Lead and manage a team, providing guidance, feedback, and support.
• Set goals and KPIs for team members and monitor performance.
• Foster a positive and collaborative work environment.
• Develop and implement training programs to keep team members updated on trends and strategies.

High Impact Behaviors

• Strategic Decision-Making: A manager must be able to assess complex situations, consider long-term implications, and make decisions that align with the organization’s vision and goals. This involves critical thinking, foresight, and the ability to balance various stakeholders’ interests.
• Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision, expectations, and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.
• Fostering Team Growth: A high-impact manager invests in the development of their team members. This behavior includes mentoring, providing opportunities for professional growth, and creating an environment where continuous learning is encouraged and valued.

Qualifications

• Bachelor’s in Science or related field, with 5+ years experience, with at least 2 years experience
• 8+ years’ sales or sales related experience
• Knowledge of Municipal Wastewater, biological equipment and clarification equipment.
• Strong technical skills with proficiency in sales tools and software (e.g. Microsoft Dynamics 365, CRM systems, SAP ERP).
• Experience in developing and implementing sales strategies and plans.
• Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively.
• Experience managing Channel Partner Representatives
• A strategic thinker with a test-and-learn approach to marketing efforts and process improvements.
• Resource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed.
• End-to-End Project Management: Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results.
• Travel percentage up to 50% (overnight travel).

Salary:

The estimated salary range for this position is $100,000 to $130,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affinity Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation