Territory Manager

Pomona College; Claremont (CA); Remote; USD 50,000 - 70,000; Full time

Job summary

Pomona College is seeking a Territory Manager to develop and manage customer relationships in the food and non-food items sector. The role includes engaging customers through value-added activities, utilizing market intelligence, and ensuring high customer satisfaction while managing deliveries and troubleshooting orders.

Qualifications

• 1+ year of sales experience preferred.
• Foodservice industry/culinary experience preferred.
• Proficient in computer skills and CRM tools.

Responsibilities

• Develop and manage customer relationships to achieve sales goals.
• Troubleshoot delivery issues during the order process.
• Identify new business opportunities and develop prospective customers.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Negotiation skills

Team collaboration

Tools

Customer relationship management tools

Microsoft Office

Job description

and the job listing Expires on June 20, 2025

The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and profitability goals. Primary areas of responsibilities are:
• Primary owner of customer relationship
• Selling, and engaging customers in value added activities.
• Leveraging other resources to assist with top penetration opportunities and new accounts opening.

US Foods has a comprehensive training program for the Territory Manager position.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Foster the customer relationship in a team based selling model.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Leverage other resources to assist with top penetration opportunities and new accounts opening.
• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Know the market conditions, product innovations, and competitors’ products, prices, and sales; share information with customers as part of value-added services provided.
• Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.

RELATIONSHIPS
• Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
• External: Customers, vendors, prospective customers.

WORK ENVIRONMENT
• Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.
• Frequently outside the office environment working in the field in variable weather and temperature conditions

MINIMUM QUALIFICATIONS
• 1+ year of sales experience preferred.
• Foodservice industry/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results driven mentality.
• Problem solving ability / Organization and negotiation skills.
• Team up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce).

LICENSES
• Valid driver’s license required & motor vehicle record must be in good standing.

PHYSICAL QUALIFICATIONS
• Must be able to perform the following physical activities for described length of time.
• List the required physical activities including length of time performing each activity referencing the key below.

OCCASIONALLY: 1% – 33 / FREQUENTLY: 34% – 66% / CONTINUOUSLY: 67% – 100% or NEVER

JOB REQUIRES WORKER TO: FREQUENCY:
STAND FREQUENTLY,

WALK FREQUENTLY,

DRIVE VEHICLE FREQUENTLY,

SIT FREQUENTLY,

LIFT
1-10 lbs (Sedentary) FREQUENTLY,

11-20 lbs (Light) FREQUENTLY,

21-50 lbs (Medium) OCCASIONALLY,

Over 100 lbs (Very Heavy) N/A

CARRY
1-10 lbs (Sedentary) FREQUENTLY

11-20 lbs (Light) FREQUENTLY

21-50 lbs (Medium) OCCASIONALLY,

Over 100 lbs (Very Heavy) N/A,

PUSH/PULL N/A,

CLIMB/BALANCE N/A,

STOOP/SQUAT OCCASIONALLY,

KNEEL OCCASIONALLY,

BEND OCCASIONALLY,

REACH ABOVE SHOULDER N/A,

TWIST N/A,

GRASP OBJECTS FREQUENTLY,

MANIPULATE OBJECTS FREQUENTLY,

MANUAL DEXTERITY FREQUENTLY

#LI-DL2

EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status