Territory Associate Relations Manager (Houston & Dallas)

The Home Depot; Texas; On-site; USD 110,000 - 160,000; Full time

Job summary

Home Depot seeks a Regional Associate Relations Manager to drive fair employment practices across the region. You will implement AR strategies, advise RVPs and regional leaders, and ensure consistent policy application to support customer service and store performance.

Travel is typical for regional work, and the role requires deep knowledge of labor laws, strong leadership, and collaborative problem-solving with Legal, HR, and operations teams.

Qualifications

• Experience interpreting and applying company policies and initiatives.
• Strong knowledge of labor and employment laws and compliance.
• Proven ability to lead regional teams and coordinate with cross-functional partners.

Responsibilities

• Provides direction on labor trends and AR needs to ensure fair practices.
• Guides regional leaders on policy interpretation and consistent application of programs.
• Analyzes regional data to develop AR action plans and ensure fair application of policies.
• Monitors labor activity with guidance from the SSC - Associate Relations team.
• Develops preventative strategies and education on union avoidance and handling potential organizing efforts.

Skills

Labor relations

Employment law

Leadership

Policy interpretation

Communication

Data analysis

Education

Bachelor's degree in Human Resources, Law, or related field

Advanced degree in law, employee relations, or HR

Job description

Position Purpose

The Regional Associate Relations manager (RARM) is responsible for executing the strategy for promoting fair and consistent employment practices. The RARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The RARM reports to the Division Director of Associate Relations.

Key Responsibilities

• Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment
• Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
• Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices
• Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
• Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
• Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
• Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters
• Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues
• Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development
• Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues
• Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency

Direct Manager/Direct Reports

• Reports to Division Director of Associate Relations

Travel Requirements

• Typically requires overnight travel 20% to 50% of the time

Physical Requirements

• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions

• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Ability to work a flexible schedule.

Preferred Qualifications

• Advanced degree in law, employee relations, or human resources
• Multi-site (50-plus locations) and experience with 10,000 associates
• 8 years experience in employment law, employee relations or human resources is preferred
• PHR or SPHR or equivalent certification
• Ability to work a flexible schedule

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education

• No additional education

Minimum Years of Work Experience

• 6

Preferred Years of Work Experience

• No additional years of experience

Minimum Leadership Experience

• None

Preferred Leadership Experience

• None

Certifications

• None

Competencies

• Ensures Superior Service
• Analyzes the Business
• Ensures Process & Operational Consistency
• Builds Relationships
• Leverages Partnerships
• Demonstrates Seasoned Judgment
• Communicates Effectively
• Labor and Employment Law Expertise
• Labor Relations Expertise
• Consultative Skills

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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