Terrain Seasonal Sales Associate - Decor

URBN Urban Outfitters, Inc.; New York (NY); Hybrid; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off (PTO)

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc.’s Terrain location in Brooklyn seeks a Decor Seasonal Sales Associate to drive sales by engaging customers in home décor and gardening, and by upholding Terrain’s four promises: welcome, inspire, inform, and appreciate.

The role involves delivering personalized service, sharing trends, and supporting through in-store, curbside, and local delivery interactions, while aligning with visual and operational standards to maintain product displays and profitability.

Qualifications

• Terrain brand fan.
• Experience in customer service.
• Basic knowledge of home décor trends & gardening.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Exceeds customer expectations by building genuine relationships through personalized attention and sharing details of Terrain events.
• Shares product knowledge, new arrivals, and trends to inform customers and inspire spaces.
• Delivers a seamless shopping experience through effective use of store systems and processes.

Skills

Brand affinity

Customer service

Home décor trends

Flexible hours

Job description

Location

This position is located at 900 Washington Ave, Brooklyn, New York, 11225 United States

Role Summary

A Decor Seasonal Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Terrain brand fan
• Experience in customer service
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $18.00 - USD $18.00 /Hr.