Terrain Sales Associate - Decor

URBN Urban Outfitters, Inc.; Los Angeles (CA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Los Angeles is seeking a Decor Sales Associate to engage customers with home décor and gardening insights, delivering on the four promises: welcome, inspire, inform and appreciate our customer.

You will build relationships, share trends, and support a seamless shopping experience through store systems, while collaborating with the team to maintain inspirational displays and uphold safety and inventory standards.

Qualifications

• Terrain brand fan
• Experience in customer service
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours including nights, weekends and holidays

Responsibilities

• Exceeds customer expectations by building genuine relationships through personalized attention and promotes Terrain events
• Shares product knowledge, new arrivals and trends to inform and inspire customers’ spaces
• Delivers a seamless shopping experience using store systems for efficient customer interaction
• Contributes to the store by being positive, respectful, and helpful to others
• Participates in daily meetings and projects, reflecting Terrain’s home and garden style
• Maintains visual and operational standards and supports across departments to uphold product displays

Skills

Customer service

Relationship building

Communication

Flexibility

Job description

Location

This position is located at 10250 Santa Monica Blvd, Los Angeles, California, 90067 United States

Role Summary

A Decor Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Terrain brand fan
• Experience in customer service
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $20.00/Hr.

California Criminal History

Los Angeles City: Qualified applicants with criminal histories will be considered for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.