Terrain Sales Associate - Decor

Terrain; Palo Alto (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Employee discounts

Paid time off

Job summary

Terrain is seeking a Decor Sales Associate to engage customers with passion for home décor and gardening. You will help inspire and inform shoppers while delivering a welcoming experience that reflects Terrain’s four promises.

Join a team that thrives on customer relationships, seasonal trends, and hands-on product knowledge. The role requires flexibility to work evenings, weekends, and holidays, in-store at Palo Alto.

Qualifications

• Experience in customer service.
• Basic knowledge of home décor trends and gardening.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Engage customers to drive sales by discussing home décor and gardening themes.
• Share product knowledge, new arrivals, and trends to inform and inspire customers.
• Provide a seamless shopping experience using store systems for efficient interactions.

Skills

Customer service

Décor knowledge

Gardening knowledge

Flexible hours

Job description

Location

This position is located at 180 El Camino Real, Palo Alto, California, 94304 United States

Role Summary

A Decor Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Terrain brand fan
• Experience in customer service
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $20.00/Hr.