Terrain Park Assistant Manager - Winter Operations Lead

Vail Resorts; Northern (KY); Hybrid; USD 52,000 - 63,000; Full time

Benefits offered by this job

Free passes

Discounts for friends/family

401(k) retirement plan

Employee assistance program

Training & development

Job summary

Crotched Mountain in Bennington, NH seeks an Assistant Manager, Terrain Park Snow Surfaces for the 2026/2027 winter season. You will lead daily terrain park operations and supervise terrain park staff under the Snow Surfaces Manager, delivering safe, innovative experiences for guests.

Responsibilities include hiring, scheduling, training, and coordinating with cross‑functional teams to ensure operational excellence and high guest satisfaction.

Qualifications

• Must have advanced skiing or snowboarding ability.
• Leadership or crew lead experience.
• Strong communication and organizational skills.
• Valid Driver's License.
• High School Diploma or equivalent.

Responsibilities

• Lead Safe & Exceptional Operations.
• Oversee daily Terrain Park operations and venue readiness.
• Support terrain feature construction, maintenance, inspections, and risk management.
• Ensure compliance with company safety standards and operating procedures.
• Partner with Grooming, Snowmaking, Ski Patrol, Lift Operations, and Trail Maintenance teams.
• Build & Develop High-Performing Teams across Snow Surfaces.
• Assist with recruiting, interviewing, hiring, onboarding, and training employees.
• Develop schedules and staffing plans to support operational needs.
• Coach employees, provide performance feedback, and foster accountability.
• Promote employee engagement, recognition, and professional growth.
• Drive Operational Excellence.
• Coordinate labor resources across Terrain Parks and Snow Surfaces operations.
• Support budgeting, inventory management, and departmental reporting.
• Monitor terrain quality, operational performance, and guest feedback.
• Support special events, competitions, and resort initiatives.

Skills

Advanced skiing/Snowboarding

Leadership/crew lead

Strong communication

Organizational skills

Valid Driver's License

High School Diploma or equivalent

Education

High School Diploma or equivalent

Job description

Crotched Mountain in Bennington, NH seeks an Assistant Manager, Terrain Park Snow Surfaces for the 2026/2027 winter season. You will lead daily terrain park operations and supervise terrain park staff under the Snow Surfaces Manager, delivering safe, innovative experiences for guests.

Responsibilities include hiring, scheduling, training, and coordinating with cross‑functional teams to ensure operational excellence and high guest satisfaction.