Termite Supervisor

Wayne's Pest Control Services LLC; Birmingham (AL); On-site; USD 50,000 - 75,000; Full time

Job summary

Wayne's Pest Control Services LLC in Birmingham, Alabama seeks a результаты-driven sales leader to initiate and close service agreements, educate customers, and drive additional products/services.

The role requires a high school diploma, pest/termite experience preferred, and strong communication. You will lead a team, coordinate with field professionals, and maintain dependable performance in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• Pest/termite experience is strongly preferred.
• Excellent verbal communication and ability to build rapport.

Responsibilities

• Initiate and close sales, hit targets, and obtain service agreements.
• Conduct door-to-door visits, phone calls, and follow-ups with customers.
• Educate customers to upgrade sales for additional products/services.
• Monitor termite prevention numbers and coordinate with field staff.
• Review schedules, inventory, and closing paperwork for accuracy.
• Train new hires and ensure timely attendance and performance.

Skills

High school diploma

Pest/termite experience

Verbal communication

Team leadership

Dependability

Integrity

Attention to detail

Follow-up skills

English proficiency

Education

High school diploma or equivalent

Job description

Job Description

EXPERIENCE, EDUCATION and SKILLS REQUIRED High school diploma or equivalent. Previous pest/termite management experience strongly preferred. Excellent verbal communication skills, friendliness and ability to build rapport required. Must possess ability to learn and communicate technical, industry-related data pertaining to the services to be sold and serviced. Must have a clean-cut, professional image, sense of pride, integrity, courage, self-motivation, attention-to-detail, perseverance, follow-up skills and dependability. Must display positive demeanor, professionalism and desire to please potential and existing customers. Must enjoy working with a team and leading a team. Must be able to lead and invest in team and get results from team. Must be honest, reliable and trustworthy. Must meet company drug screen requirements. Must speak English.

ESSENTIAL JOB FUNCTIONS and DUTIES

Responsible for initiating and closing sales, hitting sales targets, and obtaining sales agreements for services provided to customers Conduct door to door visits, phone calls, and follow ups with customers to ensure service is delivered Meet with customers to educate and convert leads to upgrade sales for additional products/services Report and monitor termite prevention numbers for the Service Center Check in daily with Field Professionals to discuss the day's production and any issues from the route Review and update chemical inventory and prepare orders for chemical purchase Create and Monitor Field Professionals schedules Review cancellation requests Perform ride-a-longs with Field Professionals on a regular basis to review performance Perform vehicle inspections Monitor and approve PTO, timesheets, and overtime Monitor and report vehicle mileage Train new hire Field Professional as needed Review and approve sold agreements Review and sign closing paperwork Inspect termite damage claims and manage the repair of damage Assist in collection efforts Regular, reliable and punctual attendance with consistent presence at the office, on the job sites, and all pertinent meetings. Work well under pressure of deadlines Continually build relationships and promote excellent customescotr service, integrity and professionalism Work with other Service Centers to supply additional help from their technicians or personally service routes when have insufficient number of technicians to complete work.

TYPICAL WORK CONDITIONS / SCHEDULE

This position has a mix of indoor office activities and outdoor inspection and treatment activities on customer property. This position requires the ability to work full-time, five to six days per week and approximately 10 hours per day. Must be able to travel overnight to other Service Centers occasionally. This position reports to the Market Leader.

REQUIRED PHYSICAL and MENTAL DEMANDS

Requires mix of sitting, standing, stooping, walking, crawling in crawl spaces and attic spaces, lifting and carrying heavy objects, driving, mental alertness and hearing. Requires constant use of telephone, IPad and other technology associated with a supervisor position. Must possess physical ability and stamina to work indoors and outdoors in various weather types. Must be able to lift up to 25 lbs. Requires corrected vision and hearing to normal range. Must have ability to communicate clearly.

OUR COMMITMENT TO CUSTOMER SATISFACTION AND EMPLOYEE DEVELOPMENT

At Waynes our goal is to provide World Class Service-Every Time! That's why customers throughout Alabama, Mississippi, Florida, and Tennessee choose Waynes for Pest Prevention, Termite Protection, and Lawn Care Services. We believe that we must demonstrate integrity, courage, perseverance, and character in order to accomplish our mission. Integrity to apply the knowledge necessary in order for the right solution to be delivered - no matter how difficult the situation or who is watching; Courage to communicate clearly and openly in all areas of our relationship and Perseverance to stay with the job until it is done right. By successfully executing in these three areas and by keeping our promises, we will be, individually and collectively, a company of Character. We believe that we serve an important role in our communities by helping create a safe and appealing living environment for homes or businesses. The Team Members of Waynes are celebrating over 50 years of serving our customers and communities and look forward to making a difference in their lives.