Terminal Operations Leader - Drive Efficiency & Growth

Saia Inc.; Appleton (WI); On-site; USD 70,000 - 95,000; Full time

Job summary

Saia Inc. in Appleton, WI is seeking a seasoned Terminal Operations Manager to lead freight operations at a local terminal. You will assign responsibilities, direct personnel, and ensure efficient, compliant daily logistics performance.

Ideal candidates bring 5+ years of terminal experience, strong leadership, and proficiency with Microsoft Office and transportation management software. This role requires flexibility, a customer-first mindset, and the ability to work extended hours as needed.

Qualifications

• Authorized to work in the United States.
• Read, write, communicate and comprehend English to perform job tasks and report findings.
• Bachelor’s degree in business or related field preferred.

Responsibilities

• Manages and coordinates terminal employee activities to provide effective and efficient operations.
• Investigates and resolves all complaints and discrepancies.
• Interviews and selects candidates and coaches employees.
• Enforces compliance with all organizational policies, procedures, and government regulations.
• Analyzes and reviews financial and operational reports to determine trends and increase profitability.
• Monitors and improves operational processes to enhance efficiency.
• Collaborates with cross-functional teams to align and review reporting needs.

Skills

English proficiency

Communication

Education

High school diploma or GED

Bachelor’s degree in business

Tools

Microsoft Office

Transportation management software

Job description

Saia Inc. in Appleton, WI is seeking a seasoned Terminal Operations Manager to lead freight operations at a local terminal. You will assign responsibilities, direct personnel, and ensure efficient, compliant daily logistics performance.

Ideal candidates bring 5+ years of terminal experience, strong leadership, and proficiency with Microsoft Office and transportation management software. This role requires flexibility, a customer-first mindset, and the ability to work extended hours as needed.