Terminal Manager

ASSISTANCE ET MAITRISE TECHNIQUE; Columbia (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

ASSISTANCE ET MAITRISE TECHNIQUE seeks a Terminal Manager to lead and develop associates, driving safety, quality, attendance and performance while meeting budgetary objectives. The role requires strong leadership and the ability to equip teams with the tools needed for success.

The position oversees daily workflows, audits for deliveries, and adherence to policies. Candidates should have a Bachelor's degree in a related field and 3–5 years of distribution management or leadership experience.

Qualifications

• Leads and develops associates with focus on motivation, mentoring, coaching.
• Strong leadership and ability to address budgetary objectives.
• Experience with safety, quality, attendance and performance management.

Responsibilities

• Guide and direct hourly associates to meet and exceed operational goals; provide coaching and development.
• Own hub inbound/outbound ops incl. staging, deluxing, repairs, returns and claims; ensure audits for upcoming deliveries.
• Maintain on-time shipments, people utilization and damage; provide periodic reports and clear communication.

Skills

Leadership

Coaching

Mentoring

Communication

Analytical

Organizational

WMS

Education

Bachelor's degree in Business, Operations, Supply Chain Management, or related field

Tools

WMS

Job description

This person is responsible for leading and developing associates with a focus on motivating, mentoring, and coaching. (S)he is accountable for engaging their team to maintain the highest levels of safety, quality, attendance, and performance. The person in this role will need to be able to show strong leadership, the ability to address budgetary objectives and the desire to equip their team with the tools needed for success. The TerminalManager will ensure that daily departmental goals are met to achieve established objectives in Safety, Service, Quality, and Cost.

Key Responsibilities:

• Guideanddirecthourlyassociatestomeetorexceedoperationalgoals.Monitorperformanceand provide coaching, mentoring, and employees development.
• Take ownership of hub inbound and outbound operations including Staging, deluxing, repairing, returns and claims. Ensure audits take places for all orders for following days deliveries.
• Accountableformaintainingon-timeshipments,peopleutilizationanddamage.Provideperiodic reports and ensure accurate communication to all employees.
• Communicatepoliciestoassociatesandactastheprimaryinformationsourcefortheteam. Maintain compliance, operational consistency and take corrective action when needed.
• Maintainhealthandsafetystandardsaswellaspromoteapositivehealthandsafetyculturewithin the organization
• Directandoverseejobassignments.Plandaily,weekly,monthly,andpeakseasonlaborschedules.
• Achievefinancialplansandbudgetobjectives.
• ActivelypromoteandliveMetropolitan’smission,vision,companyvaluesandleadershipprinciples.
• Bachelor'sdegreeinBusiness,Operations,SupplyChainManagement,orrelatedfieldpreferred
• 3-5yearsofrelevantdistributionmanagement/leadershipexperience
• Strongabilitytocommunicateeffectively(written&verbal),withexcellentinterpersonaland customer relations skills
• Highlyorganizedandprocessorientated.
• Basic quantitative/financial analysis skills.
• Exemplifiesstrongownershipoverprojectsfromstarttofinish.
• WarehouseManagementSystem(WMS)experience.