Teritory Manager

MKS Instruments, Inc.; Andover (MA); On-site; USD 95,000 - 125,000; Full time

Job summary

Join MKS Instruments, Inc. as a Territory Manager in the Andover area to drive growth by managing customer accounts, building relationships, and securing new business. You will develop sales plans, support distributors, and introduce new products while ensuring customer satisfaction.

You’ll handle forecasting, collections, and CRM updates to meet sales targets, reporting to the Regional Sales Manager and collaborating with internal teams.

Qualifications

• Bachelor's degree in Chemistry or equivalent required.
• Master’s degree / MBA preferred.
• 2+ years of relevant experience in Specialty Chemicals, Electroplating / surface finishing preferred.
• Proven track record of achieving and exceeding sales targets and driving revenue growth.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Act as key point of contact for the customers and own the customer accounts.
• Explore business expansion opportunities with existing customers and distributors to increase revenue.
• Ensure customer satisfaction through building strong relationships.
• Sell quality products and services as per the customer requirement.
• Manage customer needs and provide effective troubleshooting and support.
• Forecasting, collections, and CRM updates to meet sales targets.

Education

Bachelor's degree in Chemistry or equivalent

Master’s degree / MBA is preferred

2+ years of relevant experience in Specialty Chemicals, Electroplating / surface finishing industry

Proven track record of achieving and exceeding sales targets

Excellent communication, negotiation, and interpersonal skills

Job description

A Day in Your Life at MKS: As a Territory Manager, you’ll drive growth by managing customer accounts, building relationships, and securing new business. You’ll develop sales plans, support distributors, introduce new products, and ensure customer satisfaction while collaborating with internal teams. You’ll also handle forecasting, collections, and CRM updates to meet sales targets. In this role, you report to the Regional Sales Manager.

You Will Make an Impact By:

• Act as key point of contact for the customers and own the customer accounts.
• Exploring business expansion opportunities with existing customers and distributors to increase revenue and profitability.
• Ensure customer satisfaction through building strong relationships.
• Sell quality products and services as per the customer requirement.
• Manage customer needs.
• Provide effective troubleshooting and issue resolution through technical and administrative support as required.
• Right channelization of internal resources (time, effort, cost, etc.).
• Enable through channels such as e-commerce.
• Collaborate with internal stakeholders to ensure seamless customer experience.
• Secure design wins by gaining new business.
• Implement annual price increases and new product introductions.
• Enable external distribution partners to become independent and act as an extended sales team for the organisation.
• Process management through C4C payment collections, sales forecasting, monitor and analyse the immediate local competitive landscape.

Key characteristics:

• Customer orientation
• Relationship building
• Business Acumen
• Product and Service expertise
• Delivering the solution
• Resilience
• Negotiations
• Sales reporting and analysis

Skills You Bring:

• Bachelor's degree in Chemistry or equivalent.
• Master’s degree / MBA is preferred.
• 2+ years of relevant experience in Specialty Chemicals, Electroplating / surface finishing industry is preferred.
• Proven track record of achieving and exceeding sales targets and driving revenue growth.
• Excellent communication, negotiation, and interpersonal skills.

Job Location – Punjab.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy‑related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities.

MKS Instruments Product Overview

At MKS, it's all about courage, big ideas, and a serious passion for innovation. Winning here is about exploring possibilities, taking action, and solving our customers’ toughest challenges. It's not just a job – it's what you make of it. While you shape your role and make it unique, we invest in you with on-the-job and formal training, as well as educational assistance. Curiosity is key at MKS – ask questions, own your path. Our success comes from celebrating the unique skills, diverse perspectives, and lived experience of employees from over 100countries. The goal is to make sure that everyone feels that they belong. Diversity isn't just a nice‑to‑have; making sure everyone feels included is a big deal for us. Our group of ~10,000 employees serves semiconductor manufacturing, electronics and packaging, and specialty industrial markets. With over 3,800 patents, our products are enabling advancements in 5G, renewable energy & storage, artificial intelligence, cloud technology, and big data. We’re the behind‑the‑scenes support for some amazing technology. MKS Instruments enables technologies that transform our world.