Tennis Shop Concierge

The Clubs of Kingwood; Clearwater (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Invited in Clearwater, FL is seeking a Tennis Shop Attendant to support the tennis experience for members and guests by delivering friendly service, assisting with merchandise, and keeping the shop stocked.

Ideal candidates have a HS diploma and 1 year in a customer-facing role, with familiarity of tennis equipment and strong interpersonal skills; you will handle transactions, inventory, and store operations, including weekend/holiday availability.

Qualifications

• High school diploma or equivalent.
• A minimum of 1 year of experience in a customer-facing role, preferably in a retail or sports environment, demonstrating strong interpersonal and communication skills.

Responsibilities

• Process transactions accurately at the register and check in tennis players prior to play.
• Respond to inquiries about lessons and court reservations for members and guests, in person or by phone.
• Interact with members and guests professionally, assisting with changes and last-minute requests.
• Keep the shop organized and clean, assist with merchandising, and oversee operations to ensure performance.
• Perform closing duties following club guidelines and procedures.
• Maintain tidy entry areas and manage storage and display areas; follow inventory procedures.
• Handle returned merchandise and issue proper credits to customers.
• Process daily invoices as needed and coordinate with Accounting for timely payments.
• Maintain member information and stringing records as applicable.
• Promote the game of tennis and the club while upholding professionalism and service.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Job description

Invited in Clearwater, FL is seeking a Tennis Shop Attendant to support the tennis experience for members and guests by delivering friendly service, assisting with merchandise, and keeping the shop stocked.

Ideal candidates have a HS diploma and 1 year in a customer-facing role, with familiarity of tennis equipment and strong interpersonal skills; you will handle transactions, inventory, and store operations, including weekend/holiday availability.